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UK: Cheque or Postal Order (payable to Great Brook Multimedia Ltd) or Paypal. Please note that we get charged 80p for each cheque or crossed postal order, therefore I would appreciate it if you could send an UNCROSSED postal order.   OUTSIDE UK: Paypal or Cheque (in GBP) STRICTLY NO MONEY ORDERS   I may accept bank transfers but will not be responsible for any charges incurred by this. FOR THIS TYPE OF PAYMENT YOU MUST EMAIL ME BEFORE PURCHASING THE ITEM.

To ensure accuracy in our products please note the following information.

1) Disc Only Items (ie no case) will be despatched in a clear plastic wallet in a jiffy bag
2) PC Jewel Cased Items may not come with the inserts
3) Music Albums are all CD Format
4) All our products have been tested working before being despatched

1) Will The PC Game Work Overseas - YES, all PC's game are compatible worldwide, there is no region coding.

2) Will The Console Game Work Overseas - You need to check your region coding, all our console games are Region PAL unless stated otherwise.

3) Will The PC Game Work On Windows XP - ALL GAMES will work on Windows XP, for older games you may need to patch the game, run it through Dosbox, run it through Windows Compatibility Mode or reduce your graphics resolutions. This is generally for games made before the year 2000.

4) Will The PC Game Work On Windows Vista - Vista is very temperamental even on newer games, we only test on XP as Vista is not very work friendly, we cannot offer any advice on compatibility for Vista.

5) What Are The Postage Costs - For UK Purchases, all multimedia formats unless stated otherwise are Free Postage for any quantity of purchases. For Outside UK Purchases, please refer to the item listing itself. Generally we offer between a 30%-50% discount on multiple purchases.

6) What Are Our Delivery Times - We are generally able to despatch items the next working day, Mondays are our busiest day due to the fact we do not post at the weekends. Sometimes purchases made over the weekend will be despatched on Tuesday depending on the demand at the time. Tuesday-Thursday, items are despatched next working day. As Ebay have now made postage Free, to cut down on costs we post 2nd class only. We do not offer Special Delivery unless the buyer requests and pays for it.

7) Do you accept overseas Money Orders - No sorry, our bank do not accept these.

8) Can I collect the item - Depending on the cost we may consider collection of an item, you must contact us to pre-approve this option.

1) All purchases must be paid for within 7 days, after this a non payer dispute will be opened and finally a non payer strike will be given should payment not arrive.
2) All payments made must be in GBP or EUR
3) Any questions about any of our items must be asked before purchasing, not after.
4) Abuse will not be tolerated, please treat us as you expect to be treated yourselves.
5) Combining orders can only be done if items are paid for at the same time, we cannot combine orders if paid for separately
6) PLEASE ENSURE THAT YOU READ THE LISTING FULLY BEFORE PURCHASING AN ITEM.

Genuinely faulty goods will be replaced or money refunded, however we must be advised of any faulty goods upon receipt of the item. It is the customers responsibility to pay for and ship the item back to us. If the item is found to be faulty, we will also refund the postage cost.