HP 412911-B21 SC11Xe Single Channel PCI HostBus Adapter

HP 412911-B21 SC11Xe Single Channel PCI HostBus Adapter

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• About Us
  
• Payment
  
• Shipping
  
• T & C's
  
• Returns
  

About Us

Cleverboxes Limited is a leading UK based supplier of IT related Hardware, Software and other Services.

Cleverboxes Limited was originally formed in 2002 to supply leading-edge IT related products to the trade and reseller channel in UK mainland, Western Europe and North America. 

We have invested in the infrastructure of the business using cutting-edge on-demand integrated business management software which enables us to manage all key business operations from a single point, therefore saving money and time – savings which are ultimately passed on to the customer.

We are able to achieve highly competitive pricing by careful purchasing from suppliers who, in turn, are focused on the timely delivery of high quality product. Our stock-holding records are accurate and updated in real time. We can provide our stock profile by email or via web access. All products are ready for immediate shipment.

We currently offer thousands of top quality brand name products. We are constantly adding new product categories and products to our store on a daily basis.

Our ongoing development and progression has seen us migrate our sales strategy into other segments of the IT buying sector. We are continually developing our web presence and ecommerce offering to enable non-core (non IT trade and reseller) customers to access the pricing and availability that traditionally has only been available to our core client base. What does this mean for you?

    * Take advantage of typical trade pricing
    * Differing methods of payment (credit card, paypal, business, corporate, public sector accounts)
    * Same Day / Next Day Delivery
    * Customer Centre access – login to review, place and track all orders – all in realtime
    * Dedicated Professional Account Management

• About Us
  
• Payment
  
• Shipping
  
• T & C's
  
• Returns
  

Payment

We accept a number of payment methods including all major Credit and Debit Cards as well as Paypal, Postal Orders and Bank Transfer.

We also accept BACS and CHAPS payments - bank details available on request.

We also offer credit terms for those organisations that qualify - Limited Companies, PLC's, Public Sector, Primary, Secondary and Further Education. Please call our specialised team for more information on 0845 224 8250.

• About Us
  
• Payment
  
• Shipping
  
• T & C's
  
• Returns
  

Shipping

Next Day Delivery cut off times:

Monday to Friday (excluding Bank Holidays) – 5pm
Delivery times are usually Monday to Friday (excluding Bank Holidays) 7am - 6pm.
We can arrange "out of hours" delivery, eg. Saturdays are predefined timed delivery (eg. prior 9am, guaranteed pre-noon etc.)

Next day delivery is available on all orders where the following criteria have been met:

    * The order is placed before the specified cut off time (see above) and all security checks have been completed.
    * All items on the order are in stock and available for delivery.
    * Cleared funds have been received in full for the order total.
    * Delivery is to a UK mainland address.

We can also ship overseas. Most popular destinations include Europe, United States, Far and Middle East. 

Our preferred international shippers are UPS, FedEx and Businss Post.

• About Us
  
• Payment
  
• Shipping
  
• T & C's
  
• Returns
  

T & C's

For UK Buyers, VAT @ 15% is now included in the final price.

• About Us
  
• Payment
  
• Shipping
  
• T & C's
  
• Returns
  

Returns

Genuinely faulty goods will be replaced or money refunded, however we must be advised of any faulty goods upon receipt of the item.

To return a product, please first read through the following terms and conditions then complete the easy to use, online returns form which is accessed via your account or use the Returns Slip that accompanied the invoice - if you have misplaced this please email or call our customer services department and we will be happy to email you a replacement.

We are confident you will be pleased with your purchases from cleverboxes.com, however, there may be occasions when you will need to return items to us - these could include :-

Damaged in Transit

If any items were damaged in transit, we ask that you report it to us within 7 working days (please note that this is 48 hours for our business customers). If the items are visibly damaged on receipt, it's best to sign the carrier's delivery note accordingly. Items should be returned in their original packaging complete with all accessories and documentation. Once received back into our warehouse, we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs.

Faulty on Arrival

If your items are faulty on arrival, you have 28 calendar days in which to inform us of the fault (please note that for our business customers, this is 7 calendar days). Items should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we'll issue a replacement or full refund to you via your original payment method and. We test returned items, and if a returned item is found not to be faulty by our technicians we will return the item to you.
In some cases the manufacturer will offer an onsite warranty with next business day response – in these instances it is often best to invoke the warranty as an engineer will be able to diagnose and repair the fault onsite. Please visit our Warranty page for contact details.

Faulty in Warranty Period

If any of your purchases develop a fault, and it's more than 28 calendar days since receipt, then provided your item is within its warranty period, you are entitled to a warranty repair. In most cases, manufacturers provide a specialist full on-site service and/or telephone help facilities for your convenience which we recommend you use in order to correct the fault quickly. For business customers all warranty repairs after 28 days of receipt are referred directly to the manufacturer (unless otherwise stated)