A reserve price is the minimum price the seller will accept. This price is hidden from bidders. To win, a bidder must have the highest bid and have met or exceeded the reserve price.
We ship directly from China. Given the extremely low shipping rates you paid, we already offer excellent shipping services. If our item arrives within the period specified in the shipping and handling section, I believe we deserve a 5 rating on shipping time.
An invoice will be sent automatically through email to every buyer.
We only accept payments through PayPal (which supports Visa, MasterCard, Discover, American Express, or Echecks). Paypal is a secure payment method for both seller and buyer in ecommerce.
Payment must be received within 7 days after issuance of invoice. eBay's Unpaid Item Policy "requires buyers to pay for the items that they commit to purchase". If you have difficulty paying for the item, please email us. To claim back the Final Value Fee from ebay, we have to file an Unpaid Item Report if buyers deliberately default on payments.
Region
Shipping Method
Fees
United States(excluding Alaska Hawaii Puerto Rico)
Standard Air Postal Service
Free
United States(excluding Alaska Hawaii Puerto Rico)
USPS
US $8.99
Worldwide (excluding Africa, Middle East and Italy)
Standard Air Postal Service
Start at US$ 3.99
Worldwide (excluding Africa, Middle East and Italy)
Fedex/UPS/DHL
Please email for details
Shipping and Handling Services
Shipping Insurance: required - US$ 2 per item
Important note: Please email us your contact phone number when you send payment (or update your contact phone number in your Paypal account before you send payment). We have some cases of returned package because the postal services in buyers' countries were not able to reach them.
Delivery status is based on tracking information provided by postal office/courier.
Please note that we are not responsible for any import tax that may incur. We don't ship to Africa, Middle East, Italy and Mexico because of tight customs restrictions or frequent package losses. If your shipping address is from these regions and place an order, we will not be responsible for customs hold up or package loss.
The default mode of shipping is from Hong Kong through Registered Air Mail (with tracking number). You can also choose other faster shipping methods at additional fee. You can choose EMS because it gives a good balance between shipping fees and time.
Buying insurance to protect shipment is default. If you choose not to buy shipping insurance, we are not responsible for any package losses (unless the loss is caused by our negligence), but will assist you to claim damage from the shipping companies. Please understand that shipping loss, though rather seldom, is part of online trading. We will do whatever we can within our capabilities to ensure fast delivery, but please be understandable when something beyond anyone's control affects delivery time (such as natural disasters).
Shipping Processing Time: package is usually dispatched within 2 business days after payment is cleared.
To protect your interest, package will only be shipped to your confirmed billing address (this is the address that your credit card or bank statements are sent to) on file with PayPal. No exception.
We will not be responsible for item loss due to wrong or unknown address.
Please check carefully and do not sign the parcel if it is broken on arrival.
Estimated Shipping Time
Estimated Shipping Time
USPS Express: Usually 3-6 business days, with tracking number
Standard Air Postal Service: Usually 8-15 business days, with no tracking information UPS/Fedex/DHL: Usually 3-6 business days, with tracking number
Customer Service Standard and Feedback
All sales are final. Please read through this listing to gain a thorough understanding of the item specifications, compatibility, price and shipping terms before making a bid. If you are uncertain about something, feel free to email us.
We believe that the buyer understands what he or she is ordering and how to operate the phone with the assistance of user manual.
Our office hour is 9:00 AM - 5:00 PM, Monday to Friday Beijing Time, except major holidays. We usually answer all customers' questions within 1 business day.
Feedback is very important to us. We strive to provide utmost satisfaction to our customers. However, even with the most stringent quality control, problems occur sometimes during shipping or handling. We pack our products prudently and are not responsible for physical damage/losses during shipping. Please insure your item if you want protection from shipping losses. If you have any questions or need customer support, please contact us before leaving a negative feedback. We will do our best to resolve the issue.
7 Day Refund or Return Policy and 1 Year Extended Warranty
At Mycellbay, your satisfaction is paramount, you will enjoy 7 day return/refund if the product is defective. Please contact us within this period if you need to exchange.
If a product is defective or does not function properly, you can choose to have a refund the amount you pay (net of appropriate S&H Fees) or replace the item with the original model. The item should be returned in original packing materials and shipped out within 10 days from delivery day. Upon testing the product by us, we will send a replacement. This guarantee does not apply if customers mishandle the item or do not use it with proper care. Please contact us for return arrangements before shipping out a return.
The 1 year warranty covers only product defects and does not cover ANY return freight charges, batteries that have been used, cost of parts removed by you, normal wear and tear, careless/negligent usage of the item, consequential or subsequent damages.
The warranty provides repairing service within 1 year of purchase. For the first 1 month of purchase, we will pay one way shipping cost (from China to your location). After 1 month of purchase, the buyer need to pay 2 ways of shipping cost.
To return your package for replacement, please inform us first.
With operations in both Hong Kong and Shenzhen (the digital/electronic hub of China), Mycellbay enjoys the advantage of sourcing quality products for our customers at competitive prices. It is also convenient for us to access after sales services (maintenance and repair services) on behalf of our customers. Before sourcing a particular model, we rigorously compare functions, quality and prices from different manufacturers to ensure that our customer will obtain the best possible prices and have easy access to after sales services.
Our identity, business address and paypal account have gone through ebay's verification process. We strive to give you a very satisfying shopping experience.
We contact successful bidders/buyers through email. An invoice is automatically generated by the system to the customer, with orders' total and payment instructions.
Email notifications are Tracking information sent to buyers after items are shipped.
After receiving the item, please kindly confirm receipt by leaving feedback for us at ebay.
If the item is as described and in good condition, and the shipping time frame is reasonable (not much deviation from the average shipping stated in this listing), please give us five stars in the appropriate areas. If you have questions about your purchase, please email us for customer service before leaving negative feedback. Communication can help to solve 99% of the problems. We will do our best to resolve the problem.
Item location: At shop in Shenzhen, digital hub of China, China
Dispatches to: Worldwide
Quantity:
Change country:
Postcode:
Postage and packaging
To
Service
Estimated delivery*
US $3.99
United Kingdom
Standard Int'l Flat Rate Postage
varies for items dispatched from an international location
US $13.99
United Kingdom
Expedited Int'l Flat Rate Postage
varies for items dispatched from an international location
*The estimated delivery time is based on the seller's dispatch time, the postal service selected, and when the seller receives cleared payment. Sellers are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.
Return policy
-Only DEFECTIVE product will be offered exchange or refund.
-Product must be returned within 7 days from the delivery date.
-Please contact us for return details BEFORE sending your exchange.
-Please declare your package as "Product for Return" on the Customs Declaration Form, and also $1 as the commercial value.
-We reserve the right to refuse any returns
-We will not be liable to customer for any damages beyond the amount of money that customer has actually paid us
Payment details
Payment method
Preferred/Accepted
Buyer protection on eBay
PayPal Preferred
Seller's payment instructions
Please send email to customer_service@ec4shop.com if you have any questions.
Seller assumes all responsibility for this listing.
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