Payment

Only PayPal, Personal Cheques & Postal Orders is Accepted Immediate Payment is required after the Winning Bid Item will be shipped Within 2 working days or on the same or next business day of receiving full payment

Shipping

We aim to ship within 48 hrs No P.O. Box Delivery Paypal Confirmed Addresses Only Items Will be Shipped by Royal Mail on the Same or Next Business day of receiving full payment

Terms of Sale

THE ENGRAVING SHOP TERMS & CONDITIONS 1. THE ENGRAVING SHOP only sell 100% genuine products. We do not sell any copies or fakes. 2. All prices are clearly marked and will not be changed after a sale is completed. 3. All prices are in UK Pounds sterling and include VAT. 4 All photos are of the product to be purchased, but in some cases photos may be for illustration. Always check description for the exact colour and description of item being purchased . 5. In cases where engraving is need. It is up to the customer to ensure that correct spelling and wording is sent with purchase. 6. All complaints will be acknowledged within 7 working days, although we try to acknowledge all complaints immediately. The customer will be informed of all progress. 7. According to the Data Protection Act 1988 THE ENGRAVING SHOP will not supply any of your details to a third party 8. Orders may be subject to extra security checks at our discretion. This may include confirmation of Credit/Debit card details and full address details. THE ENGRAVING SHOP reserves the right to cancel any orders if this information cannot be supplied. 9. THE ENGRAVING SHOP reserves the right to deliver certain orders to the Invoice Address only. Delivery to a different address will require a detailed email authorising such action. 10. If THE ENGRAVING SHOP has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible, with the expected time for delivery or offer a refund. THE ENGRAVING SHOP will not be obliged to offer any additional compensation for disappointment suffered. 11. Orders returned 'Not Called For' by Royal Mail, Customers will be required to fund re-posting of order. 12. Orders not received will not be deemed 'missing' until 15 working days have passed as this is the timescale for missing post issued by royal mail, therefore no resend or refund will be offered until after this period. Orders dispatched outside the UK must allow 28 working days. 13. If an order is not received you must notify ENGRAVINGSHOP in writing or by email within 30 days of dispatch as no claim can be made after this time. 14. ENGRAVINGSHOP shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control. 15. In the rare event of a customer receiving an incorrect item, ENGRAVINGSHOP will, upon receipt of the returned incorrect item, send the correct item and refund the return postage. If the customer requires a fast replacement, ENGRAVINGSHOP will recharge the customer, send the correct item and on receipt of the returned incorrect item, refund the customer for the cost of their 2nd order and for their return postage. 16. ENGRAVINGSHOP will make every effort to Post orders placed and paid for before 2 pm the same day. Order placed and paid for after 2 pm will be posted the next day. Or in the case of certain engraved items our despatch times will be noted on our adds. 17. No orders will be posted on Saturday, Sunday and Bank Holidays. 18. Annual Holidays will be published on the listings and in the Ebay Shop. Orders will be accepted during such Holidays, but orders will not be Posted until the return to work day after the holiday. 19. None of the above effects your statutory rights. 20. Customers must be over 18 years of age to purchase items from ENGRAVINGSHOP’S Ebay Shop.

About Us

We are a LTD Company Based in East sussex. we aim to supply you with the Best Quality items at a fair price

Contact Us

You can contact us by email at kdsuppliesltd@btinternet.com