Payment:
Paypal
Immediate on winning auction
Cheque
Send to our office, please call first for details 0845 652 52 06
Please note: Goods cannot be sent until cheque has been cleared, please allow up to 5 working days + postage time
UK Bank Transfer
Please call us for details
Credit & Debit Cards
Via our paypal Merchant ( No Paypal membership required )
Delivery: (See checkout for pricing)
Standard Delivery
Standard Parcels Royal Mail (Signed For) 3 - 5 Working Days or 2nd Class Post (Depends on weight of item)
1st Class
1st Class Delivery by Royal Mail, normally signed for.
Get It Fast (UK MAINLAND ONLY - SOME AREAS OF NORTHERN SCOTLAND MAY ALSO BE EXCLUDED, PLEASE CALL FIRST)
24 to 48 working hours. Next Day Delivery By Courier allowing 1 working day to process, pick, pack and arrange courier from the time you purchased the product.
Purchases made later than 4pm will not be processed until the following working day.
Once dispatched the item will be delivered next working day anytime between 8:00am and 6:30pm.
The courier does not delivery on Saturdays and Sundays
Making a Bid or Buy It Now:
By making a bid or buying it now we presume you intend to purchase the item and agree to pay on invoice and you have read and agree to our terms and conditions in this section.
Returns & Refunds:
Returns are excepted if a product is deemed to be faulty and our technicians cannot solve the issue over the telephone. We only accept returns on faulty products, not if you just change your mind.
All returned items must be complete and with original packaging. On our receipt of the items return the product will be tested and if not found to be faulty we will not be able to accept it for exchange or refund.
Returns postage is the buyers responsibility and must be recorded delivery to be accepted we cannot be held responsible for postage losses. You must contact us first to notify us of your return.
If a product is returned and found faulty a replacement will be sent to you, if the exact same model in not available we will contact you and ask if you would like a similar, like for like or upgrade replacement.
If you suspect a problem with your product or are having trouble configuring it ? Please do not just leave negative feedback please contact us first on 0845 6 52 52 06 as 95% of technical issues can be resolved on the telephone or via email.
For any questions or concerns about our products, delivery or services please email mail@agtc.co.uk
or click 'ask seller a question'
or call us on 0845 6 52 52 06
Office hours:
Monday - Friday 10am - 5pm
Sat 10am - 1pm
Sunday & Bank Holidays Closed
24 Hour answering service available
AG Trading Company is part of AGTC
A limited company registered in England & Wales Reg No. 06325874 |