7 Days of receipt

Refunds & Returns…
We want you to be 100% satisfied with your order. If you should be unhappy with your purchase then please return it to us within 7 days of receipt, with a copy of the invoice/receipt, in it's original unused condition and packaging. A full refund of the purchase price will then be issued. If for any reason we suspect an item has been used then we will not issue a refund for that item. For hygeine reasons we are unable to give refunds on jewellry (earrings etc), clothing and bedding.

Please note that we are unable to give any refunds on bulb/LED lighting products as bulbs are not guaranteed on any of these products. Any faults or defects must be reported to us by email within 3 working days of receipt of your order as we feel this is a reasonable length of time for you to inspect and check your goods.

Summary: Our returns conditions are:

Goods MUST BE unused (we adhere to strict health and hygiene conditions). 
Goods must be in their original condition & packaging. 
Goods must be returned back within 7 days from recept of goods 
Goods must be returned with a copy of the invoice/receipt as we require this for proof of purchase of the said goods, without this information no refund will be processed. 
If we suspect that the goods have been used or any of the above conditions are not met we will not issue a refund