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We accept payment by PayPal

• PayPal: Safe, secure and instant payment method. All purchases will be covered by PayPal payment protection program.
• PayPal eCheque: Please note PayPal eCheque takes 7 days to clear, we will only despatch item(s), after receiving cleared funds.
• Payment must be received within 5 working days after placing your order. Failure to do so will result in cancellation and the item will be re-listed.

We use Royal Mail, DHL & UPS

to ship your item to UK & Worldwide

·         Orders received before 1:00 pm GMT, with cleared funds will be dispatched same day by Royal Mail Recorded 1st Class.

·         According to Royal Mail, Recorded 1^St class mail gets delivered within 1-3 working days, but it is not guaranteed. Our experience is that most customers receive it next day as you can see from our feedback.

·         Estimated delivery: 2-4 business days, if you did not receive your item be patient, Royal Mail can take as long as up to 15 days to deliver.

·         Orders received after 2.00pm may be dispatched same day or next working day.

·         Orders received on weekends and public holidays will be dispatched on next working day.

·         We will dispatch items to PayPal registered address only. Please make sure your address is correct. Undelivered items will only be dispatched after re-payment of postage charges.

·         We ship Worldwide. If International customer’s need assistance before placing orders, please contact us by eBay messaging system or email. 

·         International customers must request confirmation of shipping charges before buying or bidding for an item. Unless our system is automatically showing shipping charges for your destination.

• European customers: We use International signed for service for EU & rest of Europe. You may receive your item within 3-10 working days however for some destinations it may take longer.

·         If you have not received your item within 15 days, please contact us by eBay messaging system or email.

·         International customers: We use International signed for Service, for International customers. You may receive your item within 5-10 working days however for some destinations it may take longer.

·         If you have not received your item within 25 days, please contact us by eBay messaging system or email.

·         Note: If you prefer we can ship by DHL or UPS however there will be extra charges. Before placing your order please ask for quote clearly stating your address, eBay item number and quantity required.

·         Item Not received:

1. We rely on Royal Mail and have no control over their system. Royal Mail states that “Items cannot be considered lost until after 15 days of postage”.
2. Please go to Royal Mail website for further details: http://www.royalmail.com/portal/rm/jump3?catId=400144&mediaId=15500181
3. We process all orders according to our promise. If your item is delayed by Royal mail, international local postal service or the International Customs Inspections, then we cannot be held responsible for delay.

Feedback

• Our aim is to provide best possible service, and we believe in 100% customer satisfaction, if any customer is not happy with any of our products or services please email us and we will resolve the issue in timely manner. We are open to any suggestions to improve our service however by leaving negative feedbacks will not resolve any issues.
• Posting negative feedback before even giving us opportunity to repair or replace the item will result in void warranty.

• Communication: We will make every effort to contact you to resolve your queries. If you do not hear from us within 48 hours please make effort to contact us. Quite Often it is email, sms or answer machine problems that can lead to communication problems. If you're going away and have no email access, please let us know prior to doing so. With your cooperation, we can avoid communication problems.

• Within 14 days from date of purchase, if for some reason you are unhappy with your purchase or it is faulty, please email us for RMA (return merchandise authorization) and return instructions. If you return the item, you must return it with original invoice and RMA number. Buyer will have to pay return postage on his side.
• Returned item will be tested before issuing refund or replacement. Returned item must be in original shape, quality and quantity and in re-saleable condition. Any damage to the item or retail packaging may reduce value of the item. Returned item must be the exact item which we shipped out, must have all original labels, warranty stickers and serial numbers in place, free of tampering and scratches.
• Faulty items: If our product develops fault within warranty period, please email us for RMA and return instructions. You must send copy of original invoice with the faulty item. Once we receive the item we will test it, and if found faulty we will repair it or replace it. If we don't have the same item in stock, we will provide similar item of the same value. Buyer will have to pay for return postage on his side.
• Under any circumstances our liability is only up to the value of the item, which is purchased from us.
• We reserve the right to charge a twenty percent (20%) restocking/handling fee on all returned items apart from faulty items.
• It is customer's responsibility to pay for return postage, and the safe return of the item. It is advisable that customer should obtain proof of postage in case of the rare event of the item not being received.
• The warranty will be void if any damages are caused to the item due to mishandling, accident, misuse, abuse, negligence, modifications, alterations or repairs made to the product.
• Price listed is VAT inclusive, VAT invoice will be sent with your item.
• International customers are responsible for all types of import tax and duty on their side. For any help or assistance please contact us by eBay messaging system or email.
• By placing a bid or buying an item customers agree with all our terms and conditions. If you are not up to the legal age of entering into an agreement, then you must not use this service.

We are a UK registered company based in London. We are VAT registered and have been trading for over 7 years.

We are a leading retailer, wholesaler and exporter of PC and Laptop parts, I.T. equipment, and accessories. We supply to home users and provide a channel for small & medium size businesses to buy quality products at best prices.

We supply superior quality products. All of our products are brand new and produced by large hi-tech manufacturers, some of which are also manufacturers for prestigious international brands.

We take advantage of our cutting-edge B2B and B2C E-commerce platform to process online orders and conduct customer relations. We provide timely product information, online payment facility, and online after-sales support.

We offer flexible payment options, including Pay Pal, credit card payments via PayPal, and Bank Transfers for larger orders.

We ship worldwide with a range of shipping options, including Express Couriers FedEx, DHL, UPS, TNT, Air Freight, and Royal Mail for UK deliveries.

We have an excellent customer services team who provide outstanding after-sale services.

So take advantage of our professional, friendly, and world class services.

bits4laptop

Opening Hours: 10am-6pm

eBay store is open 24/7 (365 Days)

Have a question: please contact us by eBay messaging system or email

Your queries will be answered in timely manner

Preferred Communication Method(s)

We Recommend:

eBay messaging system

Or

      E-mail: sean@techchannel.co.uk

UK Registered Company             VAT Registered