If within the first 14 days you are unhappy with your items you can return them for a refund, exchange, or a full merchandise credit towards the purchase of a different item of your choice. Shipping and handling charges are non-refundable, this includes free shipping and shipping included offers.
A return authorization must be obtained within 14 days of purchase to qualify, and the item must be shipped within 3 business days of the authorization. Just email us the tracking/confirmation number (sales@liquidproaudio.com) along with the return authorization number to validate the return.
Items must be returned in “new” condition with no wear, damage or abuse and come complete with intact original packaging materials, warranty card, accessories and documentation. Original packaging material must also arrive in new condition. If the item was shipped to you with the factory packaging inside of a shipping box, it must be sent back the same way.
All returns except for defective merchandise will be subject to a 15% restocking fee. |