All products may be returned to us for a full refund within 14 working days of you taking delivery. Items to be returned must be unused and still in their original packaging. If an item is damaged on arrival you should contact us immediately by e-mail. We will dispatch a replacement product as soon as the faulty one is received at our premises. We will only refund the cost of returns p&p in the case of a faulty product, and at a pre agreed price, and not in the case of products being returned during the 7 day cooling off period. |