Yamaha SRZ660 XTZ660 SZR XTZ 660 TENERE Full gasket Set

We Accept Credit Card Payments.

PA MotorCycle Goods

Terms and Conditions

Returns

1) We must be contacted by email within 14 days that there is a problem. If the item is damaged, we require a description of the damage, and a photo of the damage if at all possible in order we can make a claim against the couriers. If the item is malfunctioning, we need to know exactly what has happened - if it is something easily rectified by the customer, if it is misuse, or if there is a genuine problem.

2) Once we receive an email, we will contact the buyer to establish what needs to happen.

2.1) If the person wishes to return the item for any reason other than the item being damaged or malfunctioned, then they must return it to us in the original packaging, so we can resell. Returns are at the customers own expense,But the customer is responsible for the condition it comes back to us in. Refunds will be given on receipt of the item to ourselves in full working order. Should there be any damage to the item, then the customer will be responsible for this.

2.2) If the item has arrived having sustained damage in transit, then we require a photo of the damage and a photo of the packaging in order we can claim against the courier. Should the damage be repairable by us sending a replacement part or accessory, we shall send the appropriate part. Should the damage not be repairable by the user, and the item will either be replaced or refunded by ourselves, subject to stock availability. The final decision on whether a replacement or refund is given will be made by us. Refunds or replacements will only be dispatched on receipt of the damaged product, and verification of the damage. Should there be no damage to the product, it will be dispatched back to the customer. Should there be damage to the product that has not been reported by the customer, or be inconsistent with the damage the customer has reported, or inconsistent with damage that could be caused in transit, we reserve the right to refuse a refund.

2.3) If the item has arrived and is not in working order, then we require a description of the malfunction. We will try everything possible to rectify a malfunction without disruption to the buyer. Should this not be possible, we will arrange collection of the faulty item. Refunds or replacements will only be dispatched on receipt of the malfunctioning product, and verification of the malfunction. Should there be no malfunction, the product will be dispatched back to the customer. Should the malfunction be caused by customer misuse, vandalism or anything other than mechanical breakdown, we reserve the right to refuse a refund.

2.4) In the event of any return, the customer is responsible for the packaging of the product to be returned.

3) We work on a 9am-5pm basis. We will endeavour to answer your email as promptly as possible, but we would ask that you allow 24 hours for a reply to your email. Repetitive and/or abusive emails will be treated as spam and ignored.

4) If negative feedback is left before any contact is made, we will consider the matter closed and not take any action to rectify the problem

Feedback

1) We consider the feedback system in eBay to be vitally important. If you are not comfortable leaving feedback after a transaction, then we would ask you not to buy.

2) We will leave feedback once a transaction is complete,we do not hold customers to ransom over feedback as soon as the money is received the feedback is left ,hopefully you will do the same once you have received the goods in satisfactory condition and we are satisfied that you are satisfied.

3) We will leave negative feedback in ALL cases where there is a non-paying bidder with no contact. If you are not sure that you want the item, please do not bid. If you are having problems making your payment, please contact us and we will try and sort it out with you.We also must warn you that bidding on an item on ebay is entering a legally binding contract and such is the law that if you win an item you must pay for it we do take non payers to the small claims court accessible online at www.moneyclaim.gov.uk meaning an item costing as little as 5.00 could cost you in excess of 50.00

Dispatch

1) We use a courier to dispatch all items. We will endeavour to dispatch your item within 24 working hours of receiving your order, and we use next day delivery. We will send an email, to you on dispatch of the item informing you that your item has been sent. Our couriers require a signature. If you are not available, they will post a card through your letterbox informing you of the number to call to rearrange delivery

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2) Should the courier not be able to locate your address, or there is nowhere to leave a card, they will contact us. We will send an email to your registered email address to explain the problem.

3) All tracking details will be available, on request.

Contact details.

1) Our email address is patrickallen695@btinternet.com

2) Our telephone number is 01335 343799 or 346617

3) Our address is 14 Brookside Ashbourne Derbyshire DE6 1FY

All complaints should be addressed to Patrick Allen, at the above address