YORK FITNESS FTS OLYMPIC FIXED FLAT WEIGHTS BENCH

Undeliverable Goods
It is your responsibility as the customer to ensure that someone is available at the delivery address you provide when your order is delivered to sign. If subsequently, your order is returned to us by the carrier because they couldn't deliver the goods or because you didnt contact them to re-arrange the delivery or collect your order from their offices when carded, you will be required to pay the original shipping cost and incurred by us. If you choose to cancel your order rather than have it delivered a second time, you will receive a full refund less carriage and return carriage charges incurred by us. This also applies if the delivery address you supplied was incorrect or incomplete delivery, which resulted in return of an order by the carrier.

Non Faulty Returns and Exchanges
Please contact us at first instance by phone: 0844 8000655. Goods must be returned unused and in their original packaging. Geezerspalace.co.uk reserve the right to refuse to refund the goods subject to the goods being of non resalable quality. Refunds will be for the value of the goods and will not include the cost of postage and packing. All costs of returning the goods must be borne by the customer and we accept no liability for goods damaged or lost whilst in transit from the customer to Geezers Palace. For you protection we would advise you to send returned goods back via a secure delivery service with adequate insurance. This does not affect your statutory rights.
Faulty Returns
Please contact us at first instance by phone: 0844 8000655. On proven faulty goods Geezers Palace will credit the cost of sending the goods back to the customer. The customer can specify whether or not they require a refund or exchange. For your protection we suggest you send the goods back via a secure delivery service with adequate insurance, please include the receipt for the cost if you require the postage costs incurred. All products we advertise are hand selected because of their quality, if you are unhappy with the quality or performance of as product, please email us on geezersales@btinternet.com. This does not affect your statutory rights.
Complaints
In the unlikely event you feel the need to register a complaint please contact us immediately.
Please email geezersales@btinternet.com
Telephone: 0844 8000655
In writing: Complaints, Geezers Palace, Unit 5 Heacham Hall Ind. Est., Hunstanton Road, Heacham, King's Lynn, Norfolk PE31 7JT.