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Payments
Is VAT inclusive in the price?
All prices published are in pounds
sterling and are inclusive of European Union sales tax at the
prevailing rate, 15%.
How can I pay?
Payment can be made by any Paypal, UK
Sterling cheque or UK Sterling Postal Order.
Payment will be debited and cleared from
your account before the despatch of your Goods or provision of
service to you.
Delivery - Customer Responsibility
It is the customers responsibility to
ensure the delivery address given is accurate. If the order is
sent to an incorrect address, given by the customer, the
customer will be charged for the collection and return delivery
of that order. If the customer wishes the item to be resent to a
different address, the customer will be charged again for the
outbound delivery.
Recycled Packaging
Wherever possible, The Bedford Collection
aims to recycle all waste. We are also trying to make it easier
for you to also recycle at home, please recycle all delivery
packaging responsibility.
The Bedford
Collection Returns Policy
If you are not satisfied with your
purchase for any reason, please inform us immediately via
e-mail.
Returns due to Unsuitability
If you wish to return an item due to
unsuitability, you must do so within 14 days of receipt. Please
return the item in perfect, unused condition, with the original
packaging and a copy of the invoice.
We do stress that when returning an item,
it is strongly recommended that you obtain proof of posting. We
cannot accept responsibility for parcels or cufflinks
lost/damaged in transit and can only refund or offer a credit
note once the item is received back to us in perfect condition.
Once the item has been checked by us, you will be refunded,
directly back into your paypal account, or via bank transfer
within 14 working days.
Cancellations
The Consumer Protection
(Distance Selling) Regulations 2000
Contracts for the purchase of goods by a
Customer not acting in the course of a business and made over
the telephone or through the ebay.co.uk/bedfordcollection,
with the exception of certain excepted contracts, subject to The
Consumer Protection (Distance Selling) Regulations 2000 (“the
Regulations”).
Customers may cancel goods purchased from
ebay.co.uk/bedfordcollection by sending a
written notice of cancellation by E-mail.
The notice of cancellation must be
delivered within 7 working days of the date of delivery of the
goods.
The Customer will be responsible for the
cost of returning the goods if he or she exercises this right of
cancellation under the Regulations. If the Customer does not
actually return the goods to ebay.co.uk/bedfordcollection,
the Customer is under a duty to make the goods available for
collection at the Customer’s expense from the address to which
they were delivered.
The Customer is under a duty to retain
possession of the goods whilst awaiting return to
ebay.co.uk/bedfordcollection and to take reasonable
care of them during this period. The Customer will be liable for
any loss of or damage to the goods if he or she fails to comply
with this obligation.
Faulty/Damaged
items
Notification of damages, shortages and
faults must be sent within 24 hours of delivery via e-mail.
The item must be returned with all
original packaging and invoice, within 7 days.
Please note that we may request
photographs to be sent, via e-mail, of any alleged defects so
that we may assess the situation, prior to refunding/replacing
an item.
Once we are in receipt of the returned
item, we will aim to dispatch a replacement where possible, or
offer a full refund or credit note within 5 working days on
receipt of the item.
We do stress that when returning items it
is strongly recommended that you obtain proof of posting. We
cannot accept responsibility for parcels lost/damaged in
transit.
Colours
We have made every effort to display as
accurately as possible the colours of our products that appear
on the website. However, as the actual colours you see will
depend on your monitor, we cannot guarantee that your
monitor's display of any colour will be accurate.
Availability
Many of our featured items are selected
in limited quantities and, because of their limited
availability, their stock cannot always be refreshed.
When an item featured on the site is no longer in stock, you
will see an out of stock marker next to the item. Should you
have any questions concerning the availability of a particular
item, please contact us via e-mail.
Limitation of Liability
Given the unpredictability of technology
and the online environment, The Bedford Collection does not
warrant that the function or operation of this website will be
uninterrupted or error-free, that defects will be corrected,
or that this site or the server that makes it available will
be free of viruses or other harmful elements. As a visitor to
and user of this website, you must assume full responsibility
for any costs associated with the servicing of equipment used
in connection with the use of our website. As a visitor to and
a user of this website, you, in effect, agree that your access
will be subject to the terms and conditions set forth in this
notice and that access is undertaken at your own risk. The
Bedford Collection shall not be liable for damages of any kind
related to your use of or inability to access this website.
Description of Products
We take all reasonable care to ensure
that all details, descriptions and prices of products
appearing on the Website are correct at the time when the
relevant information was entered onto the system. Although we
aim to keep the Website as up to date as possible, the
information, including Product Descriptions, appearing on this
Website at a particular time may not always reflect the
position at the exact moment you place an order.
Refusal/cancellation of orders
We reserve the right to refuse orders
made via ebay.co.uk/bedfordcollection, either prior to payment
or once payment has been made
Privacy & Data
Protection
The Bedford Collection is committed to
protecting your privacy and acts in full compliance with the
current UK Data Protection Act.
We collect information about you
in the following ways:
By asking you to submit delivery details.
We use this information to:
Process your order efficiently and provide
the best possible service.
Plan and manage our core business and to conduct our own market
research. Send you details of our products and services where
requested.
We never:
Ask for more information than necessary or
store it for longer than necessary.
Disclose any of your personal details to
any third party unless you have given us permission. (Please
note: we reserve the right to cooperate with law enforcement
officials and have no legal liability for such disclosures).
We always:
Use our best endeavours to keep your
details up to date and accurate as long as you advise us of any
relevant changes.
Give you the option to 'opt-out' of our
mailing list (postal or email).
Use our best endeavours to protect all
your personal data from access by unauthorised parties.
Provide you with full details of any
personal data we store about you on request |
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The Bedford Collection
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The Bedford
Collection has become the place to find cufflinks for those
who have become tired of the mass market cufflinks and are
seeking something just a little bit different. The Bedford
Collection offers just that, with a fabulous collection of
luxury hand crafted and vintage cufflinks, each pair set apart
by their unique style.
