FEEDBACK
We very much appreciate your Feedback and as soon as soon as we know
that that you are delighted with your purchase(s),
it will be our privilege and pleasure
to post our thanks in return for your kind words.
RETURN POLICY
Carbonspot goes to great lengths to ensure
the accuracy of our descriptions and photography.
If you have any questions, you are very welcome to ask them
prior to bidding and we will respond the same day.
If we have made a mistake in our descriptions
Carbonspot offers an apology and a full refund
inclusive of all shipping charges.
REGULAR SHIPPING
Compulsory Insurance
Insurance is required for all items both Domestic & International
and is ‘folded’ into the price for Shipping & Handling, as requested by eBay.
DOMESTIC SHIPMENTS
PLEASE NOTE THAT HANDLING FEE
NOW COVERS INSURANCE
See Auction for Individual Shipping Charges
eBay Mandated
‘HANDLING FEE’
NOW INCLUSIVE OF INSURANCE
Automated tracking information is usually available
through your Paypal account within 24 hours of shipment.
USPS offers 1st Class <$500 only
USPS offers Priority Mail >$500
INTERNATIONAL SHIPMENTS
PLEASE NOTE THAT HANDLING FEE
NOW COVERS INSURANCE
See Auction for Individual Shipping Charges
eBay Mandated
‘HANDLING FEE’
NOW INCLUSIVE OF INSURANCE
We will submit tracking information for your order via
the Ebay messaging system.
USPS offers Priority Mail International <$675 only
USPS offers Express Mail International <$5000
Express Mail International Mandatory <$675.00
See Auction for Individual Shipping Charges
COMBINED SHIPPING 4 HAPPY SHIPPING FEEDBACK
Carbonspot offers two shipping options
for both Domestic and International shipping.
Combined Shipping available for 1st Class Packages weighing less than 13oz only
such as jewelry.
USPS charges more for additional weight.
For Larger Items, such as Multiple Jewelry Boxes, Art Pieces or
anything that exceeds the 13oz 1st Class Mail restriction, we offer
Priority Mail for packages weighing more than 13oz.
These larger and heavier items MUST be shipped Priority Mail because
they exceed the maximum 13oz - 1st Class Mail restriction.
We make every effort to price our shipping as accurately as possible to earn your
Happy Feedback Score due to Low Shipping Charges
by adding ONLY an additional cost of $3.00 per item to cover the additional weight.
DUTY & CUSTOMS
Carbonspot assumes no responsibility for
Duty and / or Customs Charges.
Please check with your local governmental agency as to specific charges that you may incur.
PAYMENT
Carbonspot accepts payment by Paypal only for purposes of speed and convenience.
DESCRIPTIONS
Our descriptions are factual, our larger
Diamond Grades are Objectively Automated with a Colorimeter
calibrated to EGL standards
as illustrated and our colored stone weights are usually given in millimeters,
not carats as most frequently requested by our repeat customers.
PHOTOGRAPHY & DESCRIPTIONS
Carbonspot’s detailed photography and descriptions aim at
Accuracy & Customer Satisfaction
however, I’m sorry but we are unable to take additional shots in the interest of time.
RING SIZING
Carbonspot is happy to offer this service, however, we use the
Highest Quality Professional Jeweler
for ring sizing to protect the integrity of our jewelry.
Please enquire prior to bidding as to whether a particular ring
can be sized to your particular ring size
and the amount it will cost because this service is not included in our pricing.
ENGRAVING
Carbonspot offers monogram engraving on all our
Sterling Silver Ring Boxes so please ask if required.
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