- We accept all major
credit cards (VISA, Mastercard, Discover, American Express) and direct
bank deposit via Paypal.
- Payment must be
paid within 7 days.
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- Custom tax / import
duties will be the sole responsibility of the buyer.
- Citiwide will NOT
effort any country tax (VAT) / brokerage charges.
- These charges are
normally collected by the delivery freight company or when you pick the
item up
- do not confuse them for additional shipping charges.
- Please check your
countries import regulations before making a purchase.
- Charges may apply
if a delivery is rejected and sent back to our office.
- We will do all that
we can to help you legally minimize your VAT exposure on your request.
Please be sure to let us know if you would like to mark the item as a
gift with lower value or claim the original value.
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- The item will be
shipped via Airmail from our hong Kong office(Option of
Registered Airmail) within 2 business days once payment and address are
cleared. The delivery usually takes up to 21 working
days.
- Due to recent
changes to some European countries' Customs, an item sent to these
countries may be withhold for up to a month(Especially
France, Italy, Turkey).
- We do combine
multiple items but we do not deduct the shipping cost.
- If the package was
returned due to refusal to pay import tax for shipment by the buyer or
unsuccessful delivery (For example, insufficient address information,
no such receiver), we will charge you the both ways shipping cost and
5% handling fee.
- Attention:
Your requirement(Perfer color, Size Or other) must be left in Paypal's
customer note.
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