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STORE POLICIES Queries We are more than happy to respond to any customer queries. Our email address is ebay@lifestylehome.co.uk. We make every effort to respond to emails as soon as possible. Please ensure all questions are asked before making a purchase as all winning bids are final. Payment Please ensure payment is made within 7 days of your purchase. Once 7 days has passed we will issue a non paying bidder claim with eBay. Paypal Items will only be delivered to the address shown on your PayPal registered address. If you supply us with a delivery address that is different to your Paypal registered delivery address we will ask you to either amend this or choose an alternate method of payment. Paypal is not accepted if you are collecting an item. (more details under "collections" below) Bank Transfer: Item will be sent out once funds have cleared into our account. 3-5 working days. Credit/Debit Card: We accept Visa, Visa Debit UK (Delta), Mastercard, Switch/Maestro, Solo and American Express Cards. Deliveries Please check the listing above for specific delivery dates. It is your responsibility to make sure someone is in to receive the goods. If you miss a delivery then the courier will attempt redelivery once more free of charge. Thereafter if you missed both delivery attempts the item will be held at your local delivery depot for 5 days and you will have to make arrangements to collect it. If after this time the item is still not collected it will be sent back to Lifestyle Home Ltd. We will then have to re-charge you for another delivery. Please leave your contact number with us as soon as you have purchased the item so that we may pass it on to our courier who may need to contact you. Failure to do so may result in delays on your order. In the unlikely event that an item is damaged in transit please send us photos of the damaged item/part and we will arrange to send out a replacement. PLEASE NOTE: The prices quoted on the ads are for UK MAINLAND customers only. For anyone living in the Scottish Highlands, the Isles or Ireland please contact us for a delivery quote before making a purchase. Collections Upon appointment you can collect items from our storage hub. Please ensure you have adequate means of transport to collect the item with. There is a £5 collection fee. If you are collecting an item we do NOT accept Paypal. If you pay by paypal for a collection we will refund the payment and ask you to pay by another method. Payment methods for collections are either Cash on Collection if the item is in stock. Credit/Debit Card or Bank Transfer if the item is not in stock. Payment is required within 7 days of auction ending. VAT We are a VAT registered UK company. Therefore all prices include VAT. There will be no additional charges incurred at the end of your transaction. For more details please contact us. TO READ OUR FULL STORE POLICIES CLICK HERE