Waterproof dog coat up to 15" long handmade ANNREES

We pride ourselves on our customer service as we are a small, family-run business. We are certain that you will have a long and happy experience of our product, but in the rare and unfortunate event that you have a problem please contact us and we will be more than happy to help.

1. We must be advised by phone or email of any faulty goods upon receipt of the item (sales@annrees.co.uk - 07774 626677). 
2. Please send the item back to us in its original packaging and condition to the following address:
4 Coppings Brook Cottages, Leigh, Tonbridge, Kent. TN11 8PP
3. Upon receipt of the item we will check the fault, and all genuinely faulty goods will be either replaced or money refunded.
4. If we have made an error with the order those items will be replaced or money refunded.
5. We regret that we are not obliged to replace or refund an item where the error is found to be either the fault of the customer or a third party. Please make sure that you check all measurements (where required) and additional information you need to supply as you pass through checkout.  

By placing a bid on an item, it is deemed that you have agreed upon these terms and conditions of sale.  

A bid is a binding contract, please do not bid if you do not wish to purchase.

We guarantee that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use.