All of my items are explained very well, REQUESTS FOR REFUNDS MUST BE MADE WITHIN 1 DAY OF CONFIRMED DELIVERY TIME ON USPS'S WEBSITE...REFUND POLICY DOES NOT APPLY TO ITEMS WHICH ARE DAMAGED DURING SHIPPMENT, THAT IS WHAT INSURANCE WITH THE POST OFFICE IS FOR...REFUNDS DO INCLUDE THE PRICE OF THE ITEM AND THE SHIPPING AND INSURANCE COSTS THE BUYER PAID IN THE ORIGINAL TRANSACTION BUT BUYER MUST PAY TO SHIP THE ITEM BACK TO ME...I DO GIVE THE REFUNDS TO MY CLIENTS IF I MISREPRESENTED OR HAVE OVER LOOKED AN ITEM IN MY DESCRIPTION OR PHOTOS, OTHERWISE ALL SALES ARE FINAL..BUYER TO PAY SHIPPING COSTS BACK ON RETURNS BUT I WILL PAY FOR THE ORIGINAL SHIPPING COST DURING THE ORIGINAL TRANSACTION ;) I BELIEVE THIS IS A VERY FAIR POLICY, IF YOU DO NOT PLEASE DO NOT PLACE A BID ON ANY ITEMS TO AVOID ANY CONFLICT. KIND REGARDS AND MANY THANKS FOR SHOPPING. KIM |