Please send an email to sales@myvolvoshop.com to obtain a Return Merchandise Authorization (RMA) number. Merchandise should be carefully packed to prevent any losses or damages in transit. Merchandise must be sent back in the original packaging and displaying the appropriate RMA number. All RMA numbers are valid for fourteen (5) days from their original date of issue. Returned packages not displaying an RMA number or displaying an invalid or expired RMA number will not be accepted.
All correctly supplied parts are subject to a 20% handling charge. |