Your Right to Cancel: 7 days; FULL REFUND
Faulty within 7 days: Replacement/Refund
Faulty within 12 months: Repair/Replacement/Refund
Please read our full Returns Policy below for more details.
We're committed to selling high-quality products we hope you'll enjoy using, but we also know that, for one reason or another, there may be a time when you need to exchange or return something you've bought.
Unwanted Purchases/Your Right to Cancel
You must notify us of your intent to cancel within 7 days of the date of delivery to your address.
Returned items must be in their original and unused condition, complete with all parts, accessories, original packaging and the original invoice.
A full refund of the order total will be processed.
The Buyer is responsible for return shipping costs and insurance.
Faulty products
You must notify us that you are returning your order as soon as it develops a fault.
In the event of a fault developing within 30 days of purchase, a replacement will be sent or a full refund issued after receipt of the returned item and verification of the fault.
Should an item become faulty after 30 days of purchase but within the stated warranty period, we will, at our discretion, offer a repair, a replacement or a cost of item refund after receipt of the returned item and verification of the fault.
If the item is not found to have a manufacturing fault, or the fault is due to customer misuse, then no refund will be issued, and the buyer will be responsible for any fees for return shipping.
All replacements are subject to stock availability at the time of processing.
Incorrect Orders/Substitutes
In the unlikely event of receiving an incorrect order or substituted item, please accept our apologies and contact us to inform us of our mistake.
Please return the item in its original condition, and upon receipt and subject to stock, we will ship your correct item or offer a full refund.
Please enclose the return postage costs which will be refunded.
General Terms:
A Returns Label is included on your invoice for your convenience.
If the return is for faulty or damaged goods, please enclose the return postage costs which will be refunded once the reported fault is confirmed.
For all returns, please include a reason for return or the nature of any fault(s), your order number, email address and your eBay user name.
Please detail your preference for a replacement or a refund and provide us with a daytime contact number should we need to contact you.
Please allow up to 7 working days to test and process all returns, and up to 21 working days for completion of any repairs.
The above policies do not affect your statutory rights. | 
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