We mainly deliver to mainland UK addresses. Deliveries to Ireland and Northern Ireland are possible but please contact us prior to bidding to confirm.Please note that there is an additional charge of £15 for deliveries to Aberdeen City,Aberdeenshire,Argyll and Bute,Bainbridge,Eilean Star,Inverness and Moray. For deliveries to Highland,Northern Ireland and Ireland there is an additional fee of £25.
For multiple item purchases there is a £7.50 charge per additional item up to a maximum total delivery cost of £50.
We use a specialist furniture carrier to deliver our items as all our items are fully assembled,not flatpacked. From our experience, using a courier service for transporting furniture does not work as many items get damaged in transit .Therefore all our deliveries are by a specialist furniture carrier. Larger items are two man deliveries, your furniture will be taken to a room of your choice and unpacked for you.
Once an item has been paid for and we have collected all necessary contact details your order will be passed to the specialist furniture carrier we use. Your details are then uploaded to their website .When this is complete you will receive an email from our carriers to confirm their receipt of your order.You will receive their contact details,a web address and a tracking number. You will then be contacted by phone prior to delivery to be advised of delivery date and time. The day offered for delivery by the carrier will be the day that their schedule puts them in your postcode.
Summary of Delivery process
1. Payment is completed with all contact details.
2. Carriers will email to confirm receipt of your order and provide tracking number.
3. Carriers will telephone to arrange delivery date & time.
4. Items Delivered within 14-21 days.
We aim to deliver all items within 14-21 days after payment and full delivery details received (unless otherwise stated),a lot of deliveries can be much quicker than this, however some more distant postcodes can take a little longer.