Transcend 1GB MMCmobile High Speed Dual Voltage Card.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at www.opsi.gov.uk/si/si2000/20002334.htm with amendments to at www.opsi.gov.uk/si/si2005/20050689.htm

To organise a Product Return contact us via Ebay stating the item or items you wish to return, with their part numbers, why you wish to return them (e.g. ordered in error, too many ordered) and the condition of the items (e.g. unused, opened etc). Please also supply the original invoice number, confirmation of your details such as address and telephone number and any other comments you wish.

If you have purchased an item and would like to return it even though there is nothing wrong with it, or have not signed for the delivery and not collected it from your local the sorting office, a 25% restocking fee will be applied. PLEASE NOTE that we are not responsible for product compatibility. For example, it is your (the customer's) responsibility to ensure a memory card is compatible with your mobile phone (or other electronic device).

You will then be supplied with a Returns Number, please quote this when posting the item(s) back to us. We strongly recommend that you obtain the Free of Charge Proof of Posting from the Post Office at the time you return the goods. (We cannot be held responsible for product not delivered by Royal Mail for whatever reason).

YOUR RIGHT TO CANCEL: The Consumer Protection (Distance Selling) Regulations 2000 allow for a cooling off period which allows you the right to cancel your order, within seven (7) working days, beginning on the day after the day on which you receive the goods. Should you wish to exercise this right, first of all we require you to inform us of your intention to return the goods. Dispatch them back by recorded post to ensure their safe delivery. All return postage costs are the responsibility of the customer. All goods returned to us should be unopened and in a resalable condition.

Were you have exercised your right to cancel and we have received the goods back unopened and resalable, we will refund your money within 30 days.

We reserve the right not to offer a returns policy in relation to software and recordable media, if the seals have been broken.