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Returns and refund policy


Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, or if the item is faulty.
You may return any product you have ordered from Harleys Hairdressing within 7 days from receipt of delivery provided it is still in saleable condition. We will refund in full, less any delivery charge.
Harleys Hairdressing cannot be responsible for their safe return and cannot guarantee normal refund or replacement unless the goods are received in saleable condition .
Please tell us whether you want a refund, replacement (if goods are faulty) or alternative goods. 
If the replacement or alternative goods are out of stock at the time we receive your return, we will offer an alternative or a refund. If you wish to wait until the item is back in stock, we will contact you with details of when you can expect delivery.
All online refunds will be completed within 30 days of agreement. All refunds will be made according to the method of payment. Please note that we do not refund the cost of delivery unless the return is the result of an error made by Harley Hairdressing.