We will refund you if your items arrive damaged or defective or not as describe in the auction.
We strongly encourage buyer inspect item when arrival, if there is any damage, please make a notation on the delivery receipt before signing the delivery receipt so we can file claim to get your repair money reimbursed; if item is badly damaged, please refuse the item and we will send refund asap; it is buyers' responsibility to inspect the item when arrival, once the delivery receipt is signed without any notation, it is considered clear delivery without damage, any insurance claim will not be honored and we won't be able to help for refund or repair, Thank you!
Note: We provide the best service to our customers. If we have some mistakes please notify us immediately to work it out before leave us negative feedback. Thank you!