By law, customers in the UK have a statuary right under the Consumer Protection (Distance Selling) Regulations 2000 to cancel their order (prior to shipment) for any item purchased on the Boston Fitness website or over the telephone, to a full refund. In addition, customers have the right to withdraw from the purchase of an order within a seven working days ‘cooling off period’ after delivery of an item. Items must be returned to Boston Fitness at the customers expense in their original packaging and in perfect ‘saleable order. Boston Fitness reserves the right to withhold a percentage of the refund value of the returned goods if the product or packaging is in such a condition that the item need to be reduced in price for resale. A full refund minus any delivery and installation costs incurred by Boston Fitness will be given. | 
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