A reserve price is the minimum price the seller will accept. This price is hidden from bidders. To win, a bidder must have the highest bid and have met or exceeded the reserve price.
We are one of the UK's most successful retailers
of Laptops and accessories, our core business
strategy is to provide top quality products
at near trade prices (available to all) backed
up by a first class customer service team.
We have partnerships with all the leading
brands of laptops including Acer, HP/Compaq,
Packard Bell, Fujitsu-Siemens, Samsung,
Sony & Toshiba.
You can purchase on-line 24 hours a day,
365 days a year from our ebay shop, if you
require any help or support please call
our trained sales team who will be happy
to help you.
Monday - Friday 9.00am - 5.30pm - 0151 523
4250.
We cater for all types of clients,
including Schools, Universities, hospitals, small
and large businesses, local governments and
the general public.
Contact Us
Unlike most ebay sellers we do not hide
behind an email address. We are happy to
publish all our contact details for your
piece of mind.
Which
Laptop Ltd
497 Rice Lane
Walton
Liverpool
L9 8AP
Tel : 0151 523 4250
/ Monday to Friday 9.00am - 5.30pm.
E-mail : sales@whichlaptop.co.uk
About
Whichlaptop
Warranty
/ Returns
Payment
Shipping
F.A.Q.
Warranty
/ Returns
All our products come with a 3 MONTH
WARRANTY covering manufacturing defects
only.
This warranty excludes any damage caused
by the user.
In the unlikely circumstances that your
product develops a fault you can contact
us via the following methods :
TEL
: 0151 523 450
EMAIL : customerservice@whichlaptop.co.uk
EBAY : Contact us via ebay.
We also offer a 7 day money back guarantee
- simply return your item within 7 working
days and we will provide a full refund minus
the postage costs.
Prior to any return please get in contact
so we can provide a Returns (RMA) number,
failure to do this may result in delaying
the process.
Please note that you are responsible for
the cost of return postage in any instance.
We can only refund or replace items we actually
receive. To guarantee receipt YOU must return
the item by a “signed for” service; this
will provide you with a proof of receipt.
All Returns are processed within 5 working
days of receipt at our office. Please also
ensure you include your eBay user ID, listing
number and reason for return; otherwise
the refund will be delayed.
About
Whichlaptop
Warranty
/ Returns
Payment
Shipping
F.A.Q.
Payment We
accept payment by the following methods :
Paypal, Postal Orders, Debit / Credit Cards,
Cheque.
Please note that payment by cheque will result
in a delay of up to 7 working days whilst
it clears.
To pay via debit / credit card please call
us on 0151 523 4250.
About
Whichlaptop
Warranty
/ Returns
Payment
Shipping
F.A.Q.
Shipping
All items are in stock and are despatched
to you by Royal Mail 1st Class Delivery or
Royal Mail Special Delivery
Please note that items purchased on weekends
and Bank Holidays are despatched the next
working day.
UK Delivery – Royal Mail 1st Class
– normally 1 - 2 working days, but not
guaranteed. £5.50
Royal Mail Special Delivery - Next working
day before 1pm Guaranteed - £7.50
Europe & Ireland – Royal Mail 1st
Class Airmail & International Signed for
– 2 – 5 working days, but not guaranteed.
£9.99
USA, Canada & Rest of the World
- Royal Mail 1st Class Airmail & International
Signed for – 3 – 10 working days, but not
guaranteed. £14.99
We will only send replacement items once Royal
Mail confirms the item is lost. This will
be 14 days from date of dispatch. Please contact
our customer service team via if your item
is lost after the 14 day period. We cannot
be held responsible for delays caused by Royal
Mail, your local postal service or by International
Customs Inspections.
P&P Explained
Our P&P costs include delivery charges,
packaging, and handling fees; not just
the cost of the postage stamp. To avoid
any disappointment please do not bid on our
items if you feel at all unhappy about the
cost of P&P. Winning an item constitutes
your acceptance of the above.
About
Whichlaptop
Warranty
/ Returns
Payment
Shipping
F.A.Q.
General
FAQ's
Q: When can I expect delivery of my item?
A:
All products are delivered by Royal Mail
1st Class delivery as standard, the normail
delivery time for this is 1 to 2 days. If
you require a Guaranteed next day delivery
please call us to upgrade to Royal Mail
Special Delivery. (see shipping for costs)
Q:
My Item is faulty, or I have received the
wrong item ?
A:
We apologise in advance if this happens.
Prior to any return please get in contact
with us so we can help you quickly and efficiently.
Please note that the buyer pays the cost
of return postage in any instance, and you
are responsible for ensuring we receive
the item back prior to a refund or exchange.
Q:
I Would like a Refund?
A:
A full refund on the purchase price of the
item will be provided if the item is returned
within 7 working days of receipt, and in
its original condition. Prior to any return
please get in contact with us and we will
provide you with the information you require
to return the item. All returns are processed
within 5 working days of receipt.
Q:
Why is the cost of P&P more than the cost
of a stamp?
A:
Our costs include delivery charges, packaging,
and handling charges. To avoid any disappointment
please do not bid on our items if you feel at
all unhappy about the cost of P&P. Winning
an item constitutes your acceptance of the above.
*The estimated delivery time is based on the seller's dispatch time, the postal service selected, and when the seller receives cleared payment. Sellers are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.
If you have questions about this VAT, please contact the seller. The actual VAT requirements and rates may vary depending on the final sale.
Return policy
Returns accepted
Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within seven working days after the day you receive the item. Find out more about your rights as a buyerand exceptions.
Payment details
Payment method
Preferred/Accepted
Buyer protection on eBay
PayPal Preferred
Postal Order or Banker's Draft
Accepted
Personal cheque
Accepted
Credit card
Accepted
Not Available
Seller assumes all responsibility for this listing.
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