THERMOSTATIC SHOWER SET WITH MASSAGE JETS - TSS-102

THERMOSTATIC SHOWER SET WITH MASSAGE JETS - TSS-102

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• Contact Us
• Delivery
• Payment
• Guarantee
• FAQ

Contact Us

Stylish Solutions Limited
Unit 5
Spencer Industrial Estate
Copenhagen Road
Sutton Fields Industrial Estate
Hull
East Yorkshire
HU7 0XQ

T: 01482 377785
F: 01482 830096
E: sales@stylishsolutions.co.uk

Company registration number: 6053689
VAT Registration number: 898183854

Opening hours: 

Monday - Friday 9am – 4.30pm
Saturday, Sunday & Public Holidays – Closed

• Contact Us
• Delivery
• Payment
• Guarantee
• FAQ

Delivery

Once your goods have been paid for in full, they will be dispatched in the following way:

We endeavour to send out all goods out within 2 working days (usually within 24 hours not including Sat, Sun & public holidays). We will dispatch all goods out on a next day before 5.30pm delivery service if payment clears before 2pm.

Goods are delivered by courier to your stated postal address and will require a signature upon delivery.

If you require delivery to a different address i.e. work, or on a specific day, please email or call us before we dispatch the goods.  We are unable to change the delivery address once the goods have been processed through our system or dispatched.

Goods are insured against damage in transit.  Please email us ASAP if the goods are found to be damaged in transit.

The couriers will attempt delivery once, if no-one is available to sign for the goods, a card will be left for you to contact the couriers to collect from the local depot within 5 days.  The couriers may attempt delivery the following day, but they do not guarantee this second attempt.

For postage prices, please see Postage and Packing details of each individual listing.


Please note: It is your responsibility to ensure that you are available to sign for your goods that you have ordered.  Stylish Solutions customer support will email you once we have dispatched your item through the EBay mail system.

 
 

• Contact Us
• Delivery
• Payment
• Guarantee
• FAQ

Payment

We accept payment by: 

Credit or Debit Card (a 3% surcharge applys) via our Sales Order Hotline: 01482 377785
Paypal 
Postal Orders
Bank Transfer
Cheques
Cash on collection

Payment must be received within 7 days of auction end.

All Auction and "Buy It Now" prices include VAT.

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• Delivery
• Payment
• Guarantee
• FAQ

Guarantee

All items Stylish Solution supply, will be sold inaccordance to your statutory rights under "The Sale of Goods Act 1979" (as amended) and "The Consumer Protection (Distance Selling) Regulations 2000" unless stated longer, all goods carry a minimum of 6 month guarantee.

In the unlikely event that a fault does occur, Stylish Solutions will replace the faulty part(s) or item free of charge including any postage cost. (part(s) or item will be replaced depending on fault and in accordance to your statutory rights), 

Stylish Solutions will also pay any postal fees if parts or replacement items are requested back to Stylish Solutions.
 
Our guarantee does not cover replacement parts bought from third party, please note this will void your guarantee so please contact us before any actions.



Please note: It is your responsibility to ensure that you are available to sign for your goods that you have ordered.  Stylish Solutions customer support will email you once we have dispatched your item through the EBay mail system.

• Contact Us
• Delivery
• Payment
• Guarantee
• FAQ

FAQ

Q - Do you offer carriage discounts for additional items purchased at the same time? 
A - Yes, we offer a carriage charge discount for each additional items.  The first item will be charged at our standard rate (highest postal cost item) with each additional items at 50% of the standard rate. (Not applicable for free delivery items)


Q - How do I obtain carriage discounts for additional items purchased at the same time? 
A - Before you pay for your items, ensure that you have consolidated the invoices together to obtain the relevant discounts due.  Once you have consolidated the invoices, the carriage charge will automatically be amended for you. (You must pay for the item under one invoice)


Q - How quickly do my items take to arrive?
A - We try to dispatch all goods out within 2 working days (usually within 24 hours not including Sat, Sun & public holidays). We will dispatch all goods out on a next day before 5.30pm delivery service if payment clears before 2pm. 


Q - Can you advise me a delivery date & time?
A - We are unable to advise exact delivery date or time due to the fact that we use a 3rd party courier service to deliver the goods.


Q - Can I collect my items?
A - Yes items can be collected in person, email or telephone us to arrange collection.


Q - Is the picture and description illustrated exactly what I will receive?
A - We aim to provide our customers with accurate goods of the images used.  However, occasionally very minor differences may occur due to our supplier.


Q - I have bid and won an auction item listed, can I purchase duplicate items at the same price?
A - Unfortunately not. Each auction is for a single item. If you require more than one you will need to bid or buy from one of our other listings.


Q - I noticed an auction listing just ended without any bids, can you sell me this item at listing price because it did not sell?
A - Unfortunately all items unsold will be automatically relisted. you will need to bid for the relisted auction listing.


Q - What payment methods do you accept?
A - We accept payment via credit/debit card, postal orders, cheques, bank transfers, bankers drafts or PayPal. 


Q - Can I pay over the phone with a credit/debit card?
A - Yes.  Please contact 01482 377785 Monday to Friday 8am to 4.30pm.  Please ensure that you have the item number to quote. Please note we can only deliver to the registered card holders address. (for non UK customers we only accept PayPal)


Q - I have purchased some items from the Stylish Solutions Ltd retail website, can I combine these purchases with my eBay purchases under one order?
A - We are unable to combine items ordered through Stylish Solutions Ltd retail website with items ordered via eBay.


Q - Are the goods sold with a guarantee?
A - Yes. All goods we sell are backed by our 7 day money back guarantee, with a minimum of 6 month product guarantee unless stated longer, this does not affect your statutory rights in anyway.