TENT & AWNING ACCESSORY KIT includes mallet, pegs etc:-

All purchases are covered by our 7 working days  exchange or money back guarantee, should you wish to change your mind or do not require the goods for whatever reason and complies with the Distance Selling Act 2000. The Seven day period means  working days ie excludes Saturday and Sundays and takes effect immediately after customer takes receipt of goods.

 

This 7 day guarantee is subject to the following conditions

The goods are returned unused, not damaged, and in the original packaging and accompanied with the receipt or invoice supplied and  returned to Frontier Leisure UK Ltd, where upon receipt of goods a refund or exchange will be offered to you in full. 

Carriage costs in returning the goods remain the responsibility of the purchaser 

Faulty /Damaged Goods/ Missing Items

Upon taking delivery of the goods, we advise that you examine them thoroughly, and should they appear to be faulty or damaged or that some components are missing, you must inform and advise us to the problem within 48 hours of receipt. If you do not intend to use the goods for a period of time after receipt, we strongly urge you to check them even so , as we cannot accept complaints about damaged or faulty goods thereafter. Although we endeavour to try to ensure your purchase arrives with you on time and intact, we will not accept responsibility for any costs incurred through late delivery or from incomplete or damaged goods as a result of being in transit.

Returns

We must be fully informed of any goods that you wish to return to us. We will not accept any goods without prior notification. Carriage charges are non refundable unless the goods are faulty or not fit for the purpose as stated in The Sale of Goods Act.  We can arrange collection for you through our own carriers if the goods are faulty or damaged or not fit for their purpose. Carriage costs on all other goods returned, remain the responsibility of the purchaser. However we can arrange collection subject to a charge. Please telephone for quotation. Please note that any refundable agreed carriage costs will not exceed the total amount incurred by us when first despatching the goods in question to the customer.

Guarantee

All our products are guaranteed for 12 months against manufacturing defect except where otherwise stated, eg Electric scooter 90 days. We reserve the right to inspect the goods during this period of time and will arrange to have the goods repaired or replaced if found to have developed a manufacturing defect.