Sylvanian Families...Maces Mouse Twin Babies...BNIB

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Payments

Payment is due within 3 days of purchase or auction ending unless you are actively bidding on other items, please email us to let us know.

All payments must be in British Pounds Sterling (GBP) we cannot accept any other currency due to high bank charges.

Paypal is the only recommended method for all international orders as they convert currencies automatically, just click the pay now button to confirm the ammount in your currency.

We do still accept personal cheques from UK banks but they will take 10 days to clear.

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UK Postage Discount

For UK Mainland Bidders only

Our discount scheme is £1.00 discount per additional item, i.e if you buy four items you will get a £3.00 discount off the combined individual postages. This is automatically applied to your invoice when you click the pay now button after your last purchase and go through checkout, or click the request total link.

Our Maximum Postage Will Be £10.00

Buy as many items as you want.

Please email for an invoice before paying if you qualify for this discount.

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International Postage Discount

All Non UK Mainland And Worldwide Bidders

Our discount scheme is £1.00 discount per additional item, i.e if you buy four items you will get a £3.00 discount off the combined individual postages. This is automatically applied to your invoice when you click the pay now button after your last purchase and go through checkout, or click the request total link.

No International Maximum.

For large bulk orders we can do courier delivery to some European countries at fixed prices, please email for details on your country.

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UK Postage

Parcels up to 2Kg will normally be dispatched by Second Class Mail.

Parcels over 2Kg will normally be dispatched by First Class Mail.

Large or high value parcels may be be dispatched by Courier   (Signed on delivery) (fully tracked). 

 sellers cannot guarantee delivery times,  once dispatched delivery times are out of our control and should not be mentioned in feedback.

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International Postage and Customs

Parcels up to 2Kg will normally be dispatched by Airmail Small Packets   (not tracked).

Parcels over 2Kg will normally be split into multiple 2Kg parcels and sent as above

Customers in Italy and Brazil please note note that we would recommend you take out the postal insurance on all parcels due to the unreliable post service your country offers.

sellers cannot guarantee delivery times,  once dispatched delivery times are out of our control and should not be mentioned in feedback.

International buyers – please note:

• Import duties, taxes and charges are not included in the item price or P&P charges. These charges are the buyer’s responsibility.

• Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.

• These charges are normally collected by the delivering freight (courier) company or when you pick the item up – do not confuse them for additional P&P charges. 

• We do not mark merchandise values below value or mark items as 'gifts' - international government regulations prohibit such behaviour.

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Packaging & Dispatch

packaging & handling charges are included in with the postage charges, it is not just the stamp value.

Please do not bid or buy if you are not happy with this.

We dispatch every day Monday to Friday. (not on Saturdays)

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Lost or Delayed Parcels

Uk parcels are not classed as lost until at least 15 working days after dispatch

International parcels are not classed as lost until at least 28 working days after dispatch

In the first instance please check with your neighbours and local mail depot as this is where most parcels end up before being returned to us.

we will claim from the mail dept for you after the above times if your item does get lost.

Please allow plenty of delivery time if its near a birthday or Christmas as we can't be held responsible for postal delays.

Customers in Italy and Brazil please note note that we would recommend you take out the postal insurance on all parcels due to the unreliable post service your country offers.

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Feedback

 Please check your items upon receipt,

if anything is incorrect or wrong please email us as soon as possible

so we can correct the problem, If everything is ok,

please leave feedback, 

 and yours will be automatically left for you.

Please note that delivery time should not be mentioned in feedback as it is out of our control, please see ebay help pages.