Sunrise System SRS100 - Dawn Simulator - Inc FREE Gift!

The Sad Light Hire Company makes every effort to ensure products arrive in perfect condition. However, in the unlikely event of a product arriving damaged or faulty, customers should contact Customer Services within a reasonable time of receipt to report the problem. Please do not simply return such goods as they cannot be accepted.

You have the right to cancel this agreement up to 7 working days after receipt of the goods and receive a full refund.
You can fax, post or email your notice of cancellation to the contact details:

The Sad Light Hire Company Limited of 2b Hartwood Road, Southport, Merseyside PR9 9AA, UK. Fax (01704) 501363. email sadbox@aol.com  

Please note however that the return policy does not apply to any products that have come into contact with the body such as pain relief or circulatory products etc. Your statutory right are not affected by this. 

You must return any delivered product(s) you have cancelled at your expense to:

The Sad Light Hire Company Limited, SAD-SHOP, 16 Stanley Street, Southport, Merseyside PR9 0BY. 

In the event that you do not return the goods after cancellation then we reserve the right to charge you for the costs of collection which will probably be higher than if you had sent them yourself.

If returning goods to us these must be returned in the original packaging and you should take reasonable care to ensure that we receive the goods and that the goods are not damaged in transit. You should obtain a proof of posting or sending and arrange for adequate insurance to cover the value of the goods sent.

As the consumer you have a statutory duty to take reasonable care of the goods whilst in your possession and the goods including any packaging, instructions etc will need to be in a saleable condition on return.

PLEASE NOTE THAT WE ARE UNABLE TO ACCEPT GOODS BACK AFTER THE 7 DAY PERIOD UNLESS THEY ARE BROKEN OR FAULTY.

SAD-SHOP® is a registered trade mark of the Sad Light Hire Company Limited