If you would like to return all or part of your order (for any reason) you must contact ShelfSave within 14 working days after delivery. You then have another 14 days to return the goods.
All orders must be returned in the original packaging. In the unlikely event of the product arriving faulty or wrong goods supplied by Shelf Save we will reimburse you in full including delivery costs and arrange collection.
If you are making a return for any other reason you will be responsible for the cost of the return. We will reimburse you for the goods being returned less the delivery charge and we will charge a £20 administration and restocking fee.
A reimbursement will only be made after inspecting the goods and finding them in a complete, undamaged and saleable condition, please take reasonable care to ensure that they reach us safely. |