Standard Ten Window Frame

Terms and Conditions

Although I try to provide a friendly and efficient service, I have also to comply with the legislation governing on-line trading. The following are the general terms and conditions relating to all my online fixed price and auctions trading. They apply as appropriate to this particular listing. Please do not be put off by the length of these terms and conditions. They are designed to help you know what your rights and responsibilities are in this transaction.

My eBay listings are offers to sell. Purchasers will be deemed to have accepted the offer to sell and to have entered into a legally binding contract which will be effective from my e-mail confirmation that payment has been accepted from the buyer and that the purchase(s) is(are) about to be despatched. The contract will be deemed to be made under English law which will apply in the case of dispute. These terms and conditions are part of the contract.

Please ensure that payment for your purchase is received by myself within 14 calendar days of purchase date. If payment has not been received by then, I reserve the right to cancel the transaction and to relist on eBay or to sell elsewhere.

Payment is accepted from UK purchasers by cash on collection, postal order, cheque, banker’s draft, and PayPal. Payment is accepted from overseas purchasers only by PayPal. I do not accept banker’s drafts from overseas purchasers and do not give out my bank account details for wired funds transfer from overseas.

It is a condition of sale that purchasers agree to reimburse me for any bank costs incurred in connection with returned cheques.

Delivery within the UK will normally be by second class post or by parcel post unless specified otherwise and will take up to 5 days generally to reach purchasers after despatch. Goods paid for by cheque will be despatched after 10 days has been allowed for the cheque to pass through the banking system. If purchasers wish for alternative methods of delivery including faster delivery, please contact me to discuss before buying.

Delivery outside of the UK will be by normal postal services where possible. It might be necessary for larger or heavier items to be shipped by other methods including courier which will be expensive. Overseas purchasers should contact me to for estimates of postage or delivery costs before bidding.

Purchasers from outside of the United Kingdom are solely responsible for paying any taxes due on their purchase such as sales tax and import tax.

No guarantee is given as to the likely serviceable life of used car parts and the purchaser makes an acceptance to purchase a used car part on the basis that its remaining service life will be less than for a new part and could be limited.

Cancellation before despatch or collection

·        The buyer may cancel the purchase before it has been despatched or before it has been collected by sending me an e-mail or by telephoning. A refund of any payment received will be made as soon as possible. Purchaser payments made by PayPal will be refunded back to the originating PayPal account.

Returns and refunds for mail order purchases:

·        If I have incorrectly described goods or have supplied goods which are not fit for purpose due to their physical condition, or if a part fails almost immediately upon fitting, the purchaser should contact me as soon as possible explaining the problem. I will try to resolve the situation. If this is not possible, I will ask the purchaser to return the item to me. A refund of the sale price and the cost of postage both ways will be arranged. I will make the refund as soon as possible and no later than 30 days after the initial purchaser contact. Purchaser payments made by PayPal will be refunded back to the originating PayPal account. Purchasers should make contact with me within 14 calendar days of receipt of the purchase, after which I reserve the right to decline to accept returns and to make refunds.

·        If the purchaser changes his/her mind about the purchase for any reason other than incorrectly described goods or goods which are not fit for purpose, the purchaser should contact me as soon as possible about this. I will ask the purchaser to return the item to me. A refund of the sale price and the cost of postage to send to the purchaser will be arranged. I will make the refund as soon as possible and no later than 30 days after the initial purchaser contact. The purchaser will have to bear the cost of posting back to me.  A refund will not be given if the part has been fitted to your car and used. Purchaser payments made by PayPal will be refunded back to the originating PayPal account. Purchasers should make contact with me within 14 calendar days of receipt of the purchase, after which I reserve the right to decline to accept returns and to make refunds.

 Returns and refunds for purchases collected in person:

·        If I have incorrectly described goods or have supplied goods which are not fit for purpose due to their physical condition, or if the part fails almost immediately upon fitting, the purchaser should contact me as soon as possible explaining the problem. I will try to resolve the situation. If this is not possible, I will ask the purchaser to return the item to me. A refund of the sale price and a contribution towards travel costs both ways will be arranged. I will make the refund as soon as possible and no later than 30 days after the initial purchaser contact. Purchaser payments made by PayPal will be refunded back to the originating PayPal account. Purchasers should make contact with me within 14 calendar days of receipt of the purchase, after which I reserve the right to decline to accept returns and to make refunds.

·        If the purchaser changes his/her mind about the purchase for any reason other than incorrectly described goods or goods which are not fit for purpose, the purchaser should contact me as soon as possible about this. I will ask the purchaser to return the item to me. A refund of the sale price will be arranged. I will not refund collection and return costs.  I will make the refund as soon as possible and no later than 30 days after the initial purchaser contact. Purchaser payments made by PayPal will be refunded back to the originating PayPal account. A refund will not be given if the part has been fitted to your car and used. Purchasers should make contact with me within 14 calendar days of receipt of the purchase, after which I reserve the right to decline to accept returns and to make refunds.

Return instructions:

·        It is a term of the contract that all goods subject to refunds will need to be returned to me by purchasers. In all cases, purchasers should keep items safely on their own premises and await my instructions before returning to me. Goods should not be returned until I have given an instruction to do so. Please retain the original manufacturer’s packing to return goods in. 

When fitting a car part supplied by me, it is the sole responsibility of the purchaser to decide whether it is safe to fit the part. In particular, any part purchased from me should be checked for match of physical dimensions, external appearance and part number to the part being replaced on your car. Sometimes, the part that is being replaced on an old car will not be the same as the manufacturer’s original specification and there will have been some modification against the original specification for your car. A replacement part purchased from myself with the correct original specification might now not be appropriate to fit. Please remember that a faulty car can kill. Do not take any risk with replacement parts. Seek professional advice as appropriate when replacing parts.

I will retain your personal details (name and address, details of purchase) for 90 days after the date of purchase (close of the eBay listing) in case there are any issues arising from the purchase. I will then delete the personal details in compliance with Data Protection legislation. By entering into contract to purchase from me, the purchaser accepts that I may hold his/her personal details for up to 90 days.

If you subscribe to e-mail updates from myself such as newsletters, you agree that your personal details may be held indefinitely until you ask me to delete.

Thank you.

Robert