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POSTAGE & COLLECTION Please contact us before placing the order, this ensures we can offer you the best price on postage.
We prefer to send some items via dedicated couriers or arrange collection to reduce the chances of your goods getting damaged. Unless arranged with Onebigstar goods will be sent on a next working day service. If you have any questions about postage, shipping or if you would like to arrange a collection please contact us, our contact details can be found at the bottom of this page.
PAYMENT: We accept Paypal, banker’s drafts, cheques, cash on collection and electronic transfers. Goods will not be released until funds are clear.
RETURNS We accept returns only if goods are faulty, where it applies please take into account that aluminum is a natural product and there may be small surface scratches and marks. All our products are checked before they are dispatched/collected. If for any reason you are not happy with your product please contact us, our contact details can be found at the bottom of this page.
IMPORTANT NOTICE Where applicable Onebigstar cannot accept responsibility for wind or weight loadings when this equipment is built inside our outside. Onebigstar, or the manufacturers do not accept responsibility for structures performance when drawings and calculations have not been approved.
ABOUT ONEBIGSTAR Onebigstar is a supplier of event & entertainment production solutions & equipment. We cover everything from turnkey exhibition stand design, or live music event production, through to a simple AV installation or the hire of a lectern. Onebigstar were born out of a desire to supply first class customer service & industry knowledge to business clients. Repeat business is the cornerstone of our strategy & we are proud of our success in this. Our CV ranges from senior roles within major PLCs through to professional musicians.
CONTACT US T:0845 009 9449 F:0845 009 9559 E:shop@onebigstar.com W:http://www.onebigstar.com |