Please check out our "frequently asked questions"
& "About me" pages by clicking the buttons above.
Many of
the more expensive items are shipped through Royal mail recorded delivery,
others are shipped through 1st & 2nd class packet post. For Recorded delivery
items they are required to be signed for. Tracking numbers are available
upon request.
All goods
are covered for up to £32 compensation, in the unlikely event of loss or
damage.
All goods
are shipped in padded or re-enforced envelopes, corrugated wrapping or boxes
dependent on which products you buy.
IF PAYING BY PAYPAL PLEASE NOTE WE ONLY SHIP
TO YOUR PAYPAL ADDRESS. THESE ARE PAYPAL'S RULES, NOT OURS !
Our warranty is a return
to base warranty. This means YOU have to return the product to us.
Should a
product arrive damaged or faulty please inform us with 7 days of receipt.
If an item appears to be lost in the post, please inform us as soon as possible.
Please contact
us immediately on:
support@thegamerschoice.co.uk
quoting your user ID, Name, Address and listing numbers of the item(s) bought.
Before any
returns are accepted back, an RMA number must be issued by us so that the
goods are accepted back into our warehouse.
Please ensure
that all the original paper work, instructions and packaging are included
with the return.
If an item
is found to be faulty on arrival it will be replaced with an identical item
or an item of higher value/spec should the original item be discontinued.
If an item
is returned, tested and found to be in full working order, then the item
will be returned to the customer or if a refund is requested, a 20% re stocking
fee will be applied. (Refunds will only be given provided the goods are
returned with original wrappings and in a re saleable condition).
Please leave
feedback based on the service and quality of the product we have supplied
to you.
We aim to
provide a perfect service and therefore we take all Feedback seriously.
If you have
any complain at all, please email in the first instance to:
support@thegamerschoice.co.uk
Whilst your
enquiry will be dealt with swiftly by one of our support staff, all emails
into this mail box are seen by the Directors of the company.
Feedback
will be left once feedback has been left for us. This is an automated
eBay service.
Click the eBay Feedback button to check out
our latest feedback !
Do we offer a wholesale/Trade price list ?
Yes, please contact us on
trade@thegamerschoice.co.uk
Don’t
risk buying from places such as HK or China and get hit for 17.5 % VAT on
Import !
Don’t
wait 10 to 14 days delivery !
How
can you return “Dead On Arrival” goods or “Faulty items” to overseas suppliers
without incurring expensive postage ?
Read
THEIR adverts, if items go astray in the post, it’s YOUR responsibility
not theirs !
They
charge extra for insurance !
Who
can you turn to when it all goes wrong?
The answers is…..
Support
your local Trader.
Buy locally from us in the UK and have the peace of mind
of a locally run VAT registered UK company.
All
of our items are stocked locally in the
UK
for peace of mind and swift delivery.
Overseas
prices may look attractive first hand, but please consider the VAT & Duty
to be added on import and the consequences when it all goes wrong. (especially
if they suggest marking the package as a gift)
All
our items are fully insured when posted. If an item gets lost, we
make the claim, NOT YOU !
TGC
can offer you the reassurance and security you need.
Track up to 10 items on this computer in 
)
