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We only post to UK addresses
Non smoking pet free house
Picture is of actual item for sale
SHIRES
New with tag
Bought from Ebay and described as to fit child's chest size 26 - 28" which would fit my 7 - 8 year old - however its tiny!
Its labelled as small
The chest is 14" measured flat from pit to pit (but its NOT a 28" chest sized garment - its a loose fit fleece jumper)
The total length is approx 18"
Arms are 10" measured pit to cuff
I've put this against some other items we have to list and its sizing against 3 - 4 year old garmets
Its a lovely fleece top in navy blue with a girl jumping on a dark chestnut horse
The bottom has a drawstring
Firstly, lets start with the good news! We either refund or replace if your item goes missing in the post. Its that simple. No waiting around. If after a reasonable amount of time (not 15 days, that is FAR too long), your item has not turned up and Royal Mail confirm this to be the case, we refund you (and that includes the p&p charge) or, if we have one, send out a replacement.
Collection is always possible from Church Village, CF38 and we don't charge for this. We do ask you to phone first to make sure someone is in, and if you pay by paypal you will have to bring ID with you that includes the address registered to paypal.
Returns policy stated on our ME PAGE
All pictures are taken on a digital camera and therefore they may be slight colour variations between what you see on your computer screen and the actual colour of the item.
Descriptions will always be subjective. We try to be as accurate and honest as we can in our descriptions and if you find a fault that was not clearly stated in the auction details, it was an oversight on our part rather than a deliberate attempt to mislead. In these circumstances we ask you to return the item and we refund you in full, including your return postage.
We prefer to communicate via email with our lovely customers rather than via feedback. If you do not contact us, we cannot resolve the issue. We would urge you to contact us first to see if we can come to an amicable solution. We always work hard to keep our customers satisfied and belive our feedback reflects our commitment to customer care.
We post items out as fast as is physically possible but our post office is not open on Thursday afternoons and is only open for 2 hours on a Saturday.
Paypal
We leave feedback when the transaction is complete, not when you pay. Once you have your item, we either leave feedback automatically on receipt of yours OR once you have let us know you have your item and are satisfied.
Feedback is voluntary, and it is not necessary to leave us feedback for us to get feedback left for you. However, we do need to know you have your item and there are no outstanding issues with it. We believe this encourages communication between seller and buyer and allows us a chance to rectify any issues that may arise.
Our ultimate aim is customer satisfaction and we always welcome any opportunity to resolve any issues that may arise.
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