Your items will normally be shipped within 1-2 working days on receipt of your payment. Please let us know in advance if the item is urgent and we will prioritise it. You will receive an email as soon as your item is dispatched so you can anticipate when it will arrive.
Fast Delivery by Royal Mail means UK delivery addresses benefit from the convenience of parcels being kept at the local sorting office for 7 days if no one is home to receive the item. We always use a recorded or tracked service so that items can be tracked.
We can combine postage and give you a discount on multiple purchases, Please refer to the listing or contact us for further information. We aim to offer high quality packaging in order to minimise any damage during transit. In the interest of the environment, we like to recycle whenever we can by reusing packaging.
Refunds & Returns - If for any reason, you are not entirely satisfied with your item, please contact us. We will always strive to solve any issues you may have. We accept returns within 14 days of the date of purchase for a full refund*, provided they are returned to us in brand new and resalable condition with original packaging
*Note: Please be advised the imz_trading will not cover any postage costs for returned products, unless it has a manufacturing defect. We will provide a replacement or a refund upon request.
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