Satellite Mini Dish & Quad LNB for SKY FREESAT Zone 1

Brand new
"Zone 1 Mini Dish & Quad LNB"
+
Brackets, Wall Mounts & Bolts

This dish is for
Sky / Freesat / Freesat HD

Specifications
W:54cm x H:43cm Zone 1 Mini Dish

Wall Mount Fitting complete with 4x 50mm Bolts + 4x Wall Plugs
Quad Universal LNB

SATELLITE & CABLE Ltd is a reputable UK company established in 2007. As a customer of SatandCable, we want you to have a smooth and trouble-free buying experience. This means receiving your goods quickly, correctly, and damage-free.

Please remember that if any problem does occur with your purchase, it is also a problem for us, and we will want it resolved as much as you.
For this reason, please do not immediately resort to PayPal (this nearly always makes things more difficult for both parties). Instead, we will appreciate it if you contact us to give us the opportunity to resolve the issue first. We pride ourselves on fairness and integrity in the market-place, and therefore, the vast majority of issues can be amicably resolved without the unnecessary intervention of PayPal.

All purchases are made in accordance with our Terms Of Sale, which specify the details of our Returns Procedure. Should you wish to return any item(s) to us for a refund or replacement, for any reason, or to check the policy details prior to purchase, please read the above links for information, and for instructions on initiating a return.
Thank You.

Terms Of Sale

All purchases made from SatandCable’s eBay are subject to the following Terms Of Sale.

SatandCable will accept the return of any merchandise purchased from us without any qualms, unless one of the following conditions is applicable and specifies otherwise. If your item(s) is eligible to be returned, under the terms outlined below, then you will need to follow our Returns Procedure to initiate your item’s return. When you make your purchase, you are thereby confirming that you both understand and agree to the following reasonable terms:

Faulty Items

1) For any items that are received by the buyer in a faulty state, it will be entirely the buyer’s choice of the following two resolutions:

a) Payment for the faulty item(s) refunded in full upon our receipt of the returned faulty item(s). The original postage cost will also be fully refundable if every item in the order is faulty and returned (this therefore includes all single item purchases); but non-refundable for multiple-item orders where at least one item is retained by the buyer.
or
b) Item(s) repaired (if possible) and returned to the buyer in a 100% fully working state, or, if repair is either impractical or not possible, replaced with a brand new replacement.

2) For any items that become faulty:

a) Any items bought from SatandCable that develop a fault will be either repaired or replaced if the fault develops within a time scale that SatandCable deem to be reasonable.
This will depend on the nature of the product in question (i.e. time scales will tend to be shorter for cheaper, expendable items which, by their nature, are originally intended as replacement components, and longer for more expensive whole items). We will always be reasonable and fair in our service and evaluations.

Non-Faulty Items

Any items purchased in error (for any reason), where the buyer requests a refund, will be refunded in accordance with the following term:
1) The refund will be issued minus the initial postage cost, and then minus 20%.
So the refund amount will be 80% of the product price.

The 20% deduction compensates for both our time, and the fact that items can no longer be considered new after they have endured two postal journeys (we do not re-sell second-hand items as new); and hence the product’s value has depreciated. This applies even when the product’s packaging has not been opened. Also, the initial postage cost is non-refundable.

Items Damaged in Transit

1) For parcels requiring a delivery signature:
Any parcel requiring a signature for delivery that arrives having been damaged in transit should preferably be refused by the customer (i.e. not signed for). You are reasonably expected to inspect your parcel for obvious signs of damage before you sign for it.

a) If the parcel’s damage is excessive and obvious, and you:
(i) Provide a signature for its delivery, then you will not be eligible to obtain any refund.
(ii) Refuse delivery, then we will dispatch a new replacement upon our receipt of the returned damaged parcel (our courier will be responsible for the return, not you).

b) If the parcel does not appear to be damaged (i.e. the packaging needs to be opened to reveal any damage) and you provide a signature for its delivery, but the product(s) inside are damaged, then we will replace the damaged item(s) upon our receipt of their return.

2) For items received damaged that do not require a delivery signature:
We will replace the damaged item(s) upon our receipt of their return.

All Items

The following conditions apply to all items:
1) All packaging must be present and in immaculate condition.
2) If the product in question includes more than one component or part, then every item must be returned that was originally included in the product sale.
3) Every item returned to SatandCable for any reason should be sent by recorded “signed for” delivery, and the tracking number must be retained by the buyer. Failure to do so will mean that both the buyer and SatandCable will be unable to verify its delivery, which counts as the same as our non-receipt of the returned product(s).
4) SatandCable will maintain strict and accurate records of its sales. If there is any doubt, we will always be able to ascertain whether an item was purchased from SatandCable. It is up to the buyer to maintain their records to prove that purchased item(s) were purchased from SatandCable.
5) SatandCable will never, under any circumstances whatsoever, pay the postage for any item to be sent back to us.
6) SatandCable will always pay the postage costs to return repaired or replacement items to its buyers.
7) Any items that have been modified in any way from the state in which they were originally sold (for example, software upgrades) will not be eligible for any return, refund or replacement – there are no circumstances whatsoever where a modified product will be considered for return.

Returns Procedure

If you wish to return any item(s) to us for refund or replacement, then please follow these simple instructions.

1) You will need to obtain an RMA number (Return Merchandise Authorisation number). To request your RMA number, please send an email to the following address:

ebayreturns@satandcable.co.uk

Your email must contain all of the following information:
a) your ebay user name
b) your name and postage address
c) the product(s) you wish to return
d) the reason that you are requesting an RMA number, i.e. the problem that has occurred

If your initial RMA email fails to include any of this information, then it will only slow the process – our reply will simply request that you provide the omitted information. Our reply may also ask for further details should we feel that the return request falls outside of any of the applicable conditions outlined in the Terms Of Sale - please read them - all returned item(s) will be handled, without exception, in accordance to the terms outlined therein.
Your item(s) will only be eligible to be returned for a refund or replacement if all of the conditions in our Terms Of Sale that are applicable to your purchase are adhered to.

2) You will receive your RMA number in an email reply, along with the postage address for you to send the return merchandise to. The email will also contain some instructions for the return of your item(s). Please make sure that you follow all of these instructions exactly; they are very important, and failure to follow them will result in either a delay or the non-processing of your return.