@ Plumbclick we treat all returns very seriously and do our up most to keep our customers satisfied with the service we provide.
Returning Non Faulty Goods
You have the right to change your mind… If for any reason you no longer require a product you have purchased from our stores that’s in original packaging and which can be sold again “as new”, you have the right to return the product within 14 days of receipt of goods for a full refund less any delivery and collection charges incurred. All refunds will be issued back to you within 30 days of receiving goods back to our stores.
Returning Faulty Damaged Goods
If you find damage or fault with your purchase you may return the goods back to our stores for a full refund or replacement at our discretion so long as you notify us to this damage or fault within 48 hours of receipt of Order, by not notifying us within 48 hours you are agreeing to indemnify us of any costs incurred. |