We aim to dispatch all orders within 2 working days of receiving cleared payment, however most orders are processed and dispatched withing 24 hours

So many eBay sellers claim to be UK based only to have their stock shipped from the Far East, leaving their customers open to long delivery times, extra hold ups & charges at international & UK customs and in some cases even having their purchases seized. In such cases the customer has little or no recourse
All our items are shipped from within the UK. UK & European residents will never be at risk of having your purchase seized at customs or having an import charge added

Royal Mail First Class Recorded Delivery:
We use this service for all domestic deliveries of smaller value items. P ostal insurance is NOT included in the cost of domestic postage, however, ROYAL MAIL includes up to £39.00 GBP compensation against loss or damage. Delivery is usually 1-2 business days. No tracking number is available for this service; if customers require items to be fully tracked then they are advised to select Special Delivery when chosing a postal option
Royal Mail Special Delivery:
This option is available on all items for an extra fee and on higher value items as standard. This service includes insurance up to the value of GBP £500, is fully trackable and is available for domestic deliveries sent by us only. Delivery is guaranteed next day by 1pm at the latest (excluding weekends)
Other Courier:
Certain items will be delivered to our domestic customers using fully tracked courier services. All items are insured for their full value and signed delivery is guaranteed.

Royal Mail Airmail:
This is the basic postal package offered on lower value items being shipped to Europe. P ostal insurance is NOT included in the cost of airmail postage, however, ROYAL MAIL includes up to £39.00 GBP compensation against loss or damage. Delivery is usually 5-7 business days but can take up to a few weeks to arrive in some cases. This service does not include a tracking number
Royal Mail International Signed For:
This package is offered on all items for an additional fee and on higher value items it is the only option available for items sent from us directly. P ostal insurance is NOT included in the cost of domestic postage, however, ROYAL MAIL includes up to £36.00 GBP compensation against loss or damage. Should customers wish to purchase further insurance on their items they are advised to contact us for a quote before commiting to but. This service does not include a tracking number
Other Courier:
Certain items will be delivered to our international customers using fully tracked courier services. All items are insured for their full value and signed delivery is guaranteed.

Royal Mail Postage receipts are retained by us for 30 days and can be produced to assist customers with their claim in the extremely unlikely event that items should get lost in the post
For items sent using courier services the tracking numbers and appropriate web link will be provided to the customers via email (or eBay messaging) upon item dispatch
Feel free to contact us if you have any further questions regarding our dispatch proceedures either before or after purchase and we will be happy to assist
Ultimately we cannot be held responsible for items going missing or getting damaged in the post
