For more stunning jewelrys, please View My Other Items For Sale !

• The item you see in the photographs is the actual item the winning bidder will receive.
• As we are based in UK, you will NOT incur any of the hidden imprt duties or taxes that you would to with Foreign sellers.

• If you are buying within the UK you will NOT have to add VAT of 17.5% on top of the final value to be paid as it is already included in the price.

• Delivery:

Goods will be sent within 48 hours of day the payment clears. We will endeavour to post all items the same or next day the payment is made Monday to Friday and for payment received on Saturday the item will be posted on Monday.

Please note that we obtain proof of posting certificates on all items sent out. If for any reason you do not receive your product within two weeks of payment being received, then we will provide you with this certificate so that you can claim for your item. We can not take responsibility for damage in transit, we pack our goods carefully.

• Postage and Packing:
  

Combined auctions will receive a discount on shipping costs. £1 postage discount will be given for each additional item.

Postage also includes packaging & handling costs.

Insured postage methods are advisable as, although parcels are carefully packed and addressed, in rare events they can go missing. Unfortunatedly we can not be responsible for items that go missing in the post unless appropriated insured postage option is chosen!

Overseas buyer is responsible for any customs, duties, taxes, etc. that may arise when the parcel enters their country.

We accept Paypal from all customers. Checques and postal orders are only acceptable from UK customers.

GOODS WILL BE DESPATCHED ONLY ON CLEARANCE OF FUNDS.

• Non-paying bidder policy:
  

We do NOT sell items on approval. All sales are final; hense please consider your purchase carefully. Please do not bid if you are unsure whether you will complete your transaction.

PAYMENTS MUST BE MADE WITHIN 5 DAYS OF THE AUCTION ENDING. BUY-IT-NOW ITEMS MUST BE PAID IMMEDIATELY.

• Refund policy
  

Binding on an internet auction, without having actually seen the item in real life can be an anxious experience. We do our utmost to ease the bidders concerns and give them full confidence in the process.

We provide clear, high quality, magnified photographs of our items so that the bidder can see exactly what they are getting. The magnification in our photographs allows the bidder to see far more detail than they ever could with the naked eye.

100% Money Back Guarantee for Misrepresented Merchandise.

In the unlikely event that you receive the item and you have any problems, we ask you to inform us first via email and we will always do our best to help you sort out the problem.

Please carefully read the description to ensure the item is in the condition that you would be happy with. If you are in any way unsure about the condition or what the item comes with, please contact us before making a bid. Due to hunest descriptions, refunds will not normally be given.

Following conditions apply for refunds:
1. The item must be mailed within 7 days of receiving it.
2. Prior to returning an item, we should be notified by email for instructions.
3. The item should be sent along with their original documents and the price tag should not be tampered with.
4. All items must be in their original condition and packaging, not worn nor altered and unused.
5. The eBay listing fees, selling charges, postage expenses and 15% restocking fee will be duducted unless the item is defective or misrepresented.
6. It is advisable to insure each item to be returned. We do not reimburse shipping costs.
7. Full refund will be given for items with manufacturing fault.
8. Full refund will be given to any misrepresented item. The item but MUST be verified by a certified gemmologist/jeweller report detailing the errors in description. You will pay for insuring each item to be returned, as wekk as the cost of a geological laboratory report.
9. International purchases are non-refundable.

• Security and privacy

We will not pass on your details to any third parties.

We are firmly committed to protect your privacy and security of all your data and transactions.

We will only use the information collected fromyou lawfully (in accordance with the Data Protection Act 1998).

Thank you for reading the boring stuff!

Please email us with any of doubts or concerns:

april4ecl@yahoo.co.uk