Saftey Whistle For snowboarding or skiing

We will process your order within 2 working days (Monday to Friday).  We despatch products using Royal Mail We will notify you by email when your item has been despatched and you should normally expect delivery within 3 working days after receiving your despatch notification.

Please contact us using Ebay messaging service if you do not receive your item within 4 working days after receiving your despatch email.

When receiving your item please check to ensure that the parcel has not been opened or damaged.

Postage

1. Postage Costs or return costs are non refundable under any circumstances. All Transportation costs relating to the return of goods is at the buyer’s expense.

All return items must be in the original wrappings and unused, therefore we make special mention to be very careful when unwrapping the items to keep the wraps intact.  Please keep hold of the original packaging that the item(s) were delivered in as you will need to return the item in the manner the item was received, this is essential to avoid damages on return and we must let you know at this stage that the responsibility for this is with the buyer.

This is put in place to allow you the consumer a closer inspection of the item first hand as you bought this item at a distance but also allows us the seller to be able to re sell the item as brand new. If the item is not resalable as new when returned we will not issue a refund.  This is especially the case with karate suits not folded back in their packaging.

2. It is very important that you know that the warranty covers manufacturing defects only. It does not cover problems created through misuse or lack of care.  If an item requires installing we will not take any responsibility if the item is damaged whilst being installed.

We are happy to take returns.  Please check the product at the time of

Receiving and if it is damaged then please indicate this on the Delivery note of the courier.

You are then required to contact us within 48 hours (2 working days) by telephone or Ebay messaging

To pay for your item please use the eBay Checkout.

Please note that the total for the entire amount, including shipping, will be automatically calculated for you at once you click the Pay Now note, it is not necessary to request total from seller as our checkout calculates this for you. Thanks!

Do not pay until you have finished buying all the items that you want to

combine delivery with.  We will send you a combined invoice for all your purchases trying to minimise the postal charges as best as we can.

We accept payment by a variety of methods which are listed below

• Paypal

• All major credit and debit cards

• Cheques

• Postal Orders

 

maestro, delta,

Payment must reach us within 7 days.

Cheques and Postal orders are to be made payable to Meritz Ltd and sent to

45 North Street, Chichester, West Sussex, PO19 1NF

For credit card payments please contact us by telephone on 01243 539909

No item will be despatched until full payment has been RECEIVED and CLEARED by the bank.

Meritz is a long established family business, founded by Melzie and Jerry Smith in 1985. We have built a reputation on providing good value products and an excellent service to our loyal customer base.

Our youthful and intelligent sales team are on call to assist you with any enquiries Monday – Saturday 9.00am - 5.30 pm.

We have a retail outlet on the south coast and supply our products nationwide to the UK on a Retail basis.

We have a feedback score of 100% and aim to provide the highest quality of goods and service.

Our contact details are

Meritz Ltd

45 North Street,

Chichester,

West Sussex

PO19 1NF

Call us on 01243 539909

 Please use the Ebay messaging Service to contact us. (Ask Seller a question) Or Email us at Meritz@xln.co.uk.