SURF GLASS WATERFALL MONOBLOC BASIN MIXER TAP GW1

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• FAQ
• Dear Customer
• About Taps UK
• Terms & Condition
• Contact Us

FAQ

Q - Do you offer carriage discounts for additional items purchased at the same time? 
A - Yes, we offer a carriage charge discount for each additional items.  The first item will be charged at our standard rate (highest postal cost item) with each additional items at 50% of the standard rate. (Not applicable for free delivery items)


Q - How do I obtain carriage discounts for additional items purchased at the same time? 
A - Before you pay for your items, ensure that you have consolidated the invoices together to obtain the relevant discounts due.  Once you have consolidated the invoices, the carriage charge will automatically be amended for you. (You must pay for the item under one invoice)


Q - I notice there is a £10.00 surcharge for non mainland delivery, do I still have to pay this fee for "free delivery" items?
A - Unfortunately you still need to pay this surcharge for "free delivery" items.


Q - Can I have my item delivered to my work or any other address?
A - We can only deliver goods to the registered credit or debit card holders address or address registered with PayPal and no other address.


Q - How quickly does my items take to arrive?
A - We try to dispatch all goods out within 3 working days (usually within 24 hours not including Sat, Sun & public holidays). We will dispatch all goods out on a next day delivery service.


Q - Can you advise me a delivery date & time?
A - We are unable to advise exact delivery date or time due to the fact that we use a 3rd party courier service to deliver the goods.


Q - Can I collect my items?
A - Unfortunately all items sold through ebay can not be collected and are available for delivery only, please do not email or telephone us to arrange collection.


Q - Is the picture and description illustrated exactly what I will receive?
A - We aim to provide our customers with accuarate goods of the images used.  However, occassionally very minor differences may occur due to our supplier.


Q - I have bid and won an auction item listed, can I purchase duplicate items at the same price?
A - Unfortunately not. Each auction is for a single item. If you require more than one you will need to bid or buy from one of our other listings.


Q - I noticed a auction listing just ended without any bids, can you sell me this item at listing price because it did not sell?
A - Unfortunately all items unsold will be automatically relisted. you will need to bid for the relisted auction listing.


Q - What payment methods do you accept?
A - We accept payment via credit/debit card, postal orders, bankers drafts or PayPal.  We do not accept cheques or bank transfers. (for non UK customers we only accept PayPal)


Q - Can I pay over the phone with a credit/debit card?
A - Yes.  Please contact 01527 880521 Monday to Friday 10am to 5pm.  Please ensure that you have the item number to quote. Please note we can only deliver to the registered card holders address. (for non UK customers we only accept PayPal)


Q - I have purchased some items from the Taps UK retail website, can I combine these purchases with my eBay purchases under one order?
A - We are unable to combine items ordered through Taps UK retail website with items ordered via eBay.


Q - Are the goods sold with a guarantee?
A - Yes. All goods we sell are backed by our 7 day money back guarantee, with a minimum of 6 month product guarantee unless stated longer, this does not affect your statutory rights in anyway.

• FAQ
• Dear Customer
• About Taps UK
• Terms & Condition
• Contact Us

Dear Customer

Welcome to Taps UK ebay listing, where we guarantee you great bathroom and kitchen taps and accessories at low prices!


All of our bathroom and kitchen taps including accessories are produced to the highest standard and have been carefully selected from around the world.


Whether you are in the market for bathroom taps or kitchen taps, Taps UK gives you the greatest choice from our extensive range.  With bathroom and kitchen renovations becoming more of an art form, homeowners want to give their homes a dazzling look.  Bathroom taps and kitchen taps are taking on a whole new dimension.


The architectural designs of today's taps are taking on a more artistic look from days gone by.  Sculptured lines and sleek polished finishes create a stylish and sophisticated ambience in your bathroom and kitchen.  All of our bathroom mixer taps can be easily co-ordinated with our large selection of bidet taps and shower mixer taps to give your bathroom that completed look.

• FAQ
• Dear Customer
• About Taps UK
• Terms & Condition
• Contact Us

About Taps UK

Taps UK is a British based company located in Worcestershire.  Taps UK is an import specialist, importing the finest goods from around the world.


Because of the vast sourcing available to Taps UK, we are able to offer our eBay customers a wide range of bathroom and kitchen plumbing products - all for a fraction of the retailers cost around the UK.


We offer a fast UK delivery, with Parcel Force and City Link couriers, so your goods will arrive safely on time. 


Please take a moment to read our feedback page where we currently have over 32,000 positive feedbacks.


You will find us hard to beat!


Please email us if you have any enquiries or questions about our range of taps or accessories and one of our friendly helpful staff will be only too happy to assist you.

• FAQ
• Dear Customer
• About Taps UK
• Terms & Condition
• Contact Us

Terms & Condition

Taps UK work hard to ensure that our prices are kept as low as possible.  In order for all of our customers to benefit from our low prices and for us to maintain these, please take a moment to read all sections of terms and conditions before you bid or purchase any items from Taps UK.


For our full terms & conditions, please click the link above in "red" under the "Item Description" of this listing, or via the left hand link under "Shop Pages" to view all sections covering:


Guarantee
Exchange
Payment Method
Delivery
Collection Details


If you are unsure of any of the issues within our terms and conditions as outlined, please do not hesitate to email our customer support team.

• FAQ
• Dear Customer
• About Taps UK
• Terms & Condition
• Contact Us

Contact Us

UK Head Office & Warehouse


Taps UK 
Utsumi UK Limited
6 Sherwood Road
Aston Fields Industrial Estate
Bromsgrove
Worcestershire
B60 3DR


Tel : 01527 880521
Fax : 01527 575194
Email: tapsuk@utsumi.uk.net