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PLEASE NOTE - UK BUYERS WHO USE PAYPAL MUST HAVE A “PAYPAL CONFIRMED” ADDRESS.THIS IS THE ADDRESS THAT YOUR CREDIT CARD BILL IS SENT TO. GOODS MUST BE SENT TO THIS ADDRESS. (I.E. NOT A THIRD PARTY ADDRESS, NOR AN ADDRESS THAT PAYPAL HAS NOT CONFIRMED.)
IF BUYING FROM OUTSIDE OF THE UK, YOU WILL NEED TO PAY BY BANK TRANSFER, AS PAYPAL OFFER NO PAYMENT PROTECTION. CONTACT US FIRST FOR OUR BANK DETAILS.
WE CURRENTLY USE TNT FOR ALL OUR SHIPPING. THE PRICE WE CHARGE YOU (IF IT’S NOT FREE!) IS THE PRICE THEY CHARGE US. IT IS NOT OUR INTENTION TO PROFIT FROM CARRIAGE CHARGES! OFTEN WE ACTUALLY PAY MORE THAN WE CHARGE!
THE UK MAINLAND CHARGE SHOWN ON THIS LISTING DOES NOT APPLY TO ITEMS WHICH ARE BEING SENT TO NORTHERN IRELAND, THE ISLE OF MAN, THE ISLE OF WIGHT, OR ANY OTHER ISLAND! THESE ARE NOT UK MAINLAND, AND THUS ARE MORE EXPENSIVE. THIS ALSO APPLIES TO THE SCOTTISH HIGHLANDS WHICH ARE DIFFICULT TO DELIVER TO (ACCORDING TO OUR CARRIER).
IF YOU LIVE IN ONE OF THESE LOCATIONS YOU CAN EXPECT TO PAY APPROXIMATELY £30-40 MORE, BUT PLEASE CONTACT US, BEFORE YOU BUY, TO CONFIRM.
THE SERVICE WE PAY FOR IS “NEXT DAY”. AGAIN, THIS APPLIES TO UK MAINLAND DELIVERIES. SOMETIMES, VERY RARELY, AND FOR REASONS BEYOND OUR CONTROL, TNT DON’T QUITE MANAGE THIS, BUT IN MOST CASES THEY DO.
WE PAY FOR EVERY PACKAGE TO BE INSURED. THIS INSURANCE COVER EXPIRES THE VERY INSTANT YOU SIGN FOR THE PACKAGE, AS CARRIERS CONSIDER THIS AS “RECEIVED IN GOOD CONDITION”. IF YOU SIGN WITHOUT OPENING THE PACKAGE, OR WITHOUT WRITING “UNEXAMINED” CLOSE TO YOUR NAME YOU TAKE A BIG RISK! IF THE GOODS ARE DAMAGED WITHIN THE PACKAGING WE WILL HAVE NO CLAIM AGAINST THE CARRIER, THUS THERE IS NO POINT CONTACTING US AND TELLING US ABOUT THE DAMAGE, AS WE WILL BE PROVIDED WITH A SIGNED FORM FROM THE CARRIER THAT YOU RECEIVED THE GOODS IN GOOD CONDITION.
ALWAYS SIGN AS “UNEXAMINED” OR, “UNOPENED”!!
THE ALTERNATIVE IS TO SHUT THE DOOR ON THE CARRIER, AND TELL HIM TO WAIT WHILE YOU OPEN AND THOROUGHLY EXAMINE YOUR PURCHASE, BEFORE SIGNING.
IF YOU PAY USING A PAYPAL CONFIRMED ACCOUNT, WE DESPATCH USUALLY WITHIN TWO WORKING DAYS. PAY BY CHEQUE, AND WE’LL NEED TO CLEAR IT BEFORE THE ITEM IS SENT. RING US AND PAY USING A CREDIT OR DEBIT CARD, AND WE’LL SEND THE ITEM THE SAME DAY OR NEXT WORKING DAY, PROVIDING THE PAYMENT IS PROCESSED BEFORE 12AM.
WHICHEVER WAY YOU DECIDE, WE ARE ALWAYS ON THE END OF THE PHONE, OR, YOU CAN EMAIL US AT
micromusic@btinternet.com
WE AIM TO PLEASE!
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A WORD ABOUT SET-UPS
ALL OUR GUITARS ARE SETUP. USUALLY THIS IS DONE BY THE MANUFACTURER OR THE DISTRIBUTOR, AND CHECKED BY US WHEN WE RECEIVE THEM.
SOMETIMES, RARELY WITHIN THE UK, A GUITAR WILL SLOWLY ACCLIMATISE TO A NEW ENVIRONMENT. THIS COULD HAPPEN AS A RESULT OF DIFFERENT TEMPERATURE LEVELS AND HUMIDITY, FOR INSTANCE, WHEN KEPT IN A CENTRALLY HEATED ENVIRONMENT. A GUITAR MAY ALSO CHANGE AS A RESULT OF BEING “PLAYED IN”.
BESIDES ALL THIS, EVERY PLAYER HAS THEIR OWN DIFFERENT PREFERENCES.
BEARING ALL THIS IN MIND WE RECOMMEND THAT YOU PLAY IN YOUR GUITAR FOR A MONTH OR SO, AND THEN, IF YOU FEEL IT NEEDS ADJUSTMENT, ARRANGE FOR A SET-UP WITH YOUR LOCAL GUITAR TECH. YOU WILL BE ABLE TO EXPLAIN WHAT YOU NEED TO HIM, AND YOU CAN HAVE THE ADJUSTMENTS MADE WITH NEW STRINGS, ENSURING CORRECT INTONATION.
WE CAN DO THIS, BUT FOR SHOP CALLERS ONLY.
REMEMBER, THIS IS PART OF OWNING A GUITAR! IT IS THE SAME AS REGULARLY SERVICING YOUR CAR, AND WILL ENSURE MANY YEARS OF TOP PERFORMANCE.
TRUSS ROD ADJUSTMENTS SHOULD ONLY BE PERFORMED BY A QUALIFIED GUITAR TECH!
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