Returns / After Sales / Terms

I guarantee these items to work on arrival as they are checked and packaged by us before listing and dispatch. I will be happy to replace any items that are found to be faulty on arrival to the buyer or that I do not believe closely meet my description. If a item does prove faulty when it is received then a replacment will be sent out once we have received the item back and confirmed its faulty and confirmed the serial number and our security mark.(We must be contacted within 7 Days of you receiving the item)., We will only issue a refund for a item if we cant offer a exact replacment, refunds are for the final ebay price and not the postage. Our items may or may not come with a manafacturers warranty card, however it is totally down to the manafacturer if they honour these warrantys, All my items are either New or ex stock/ex display/demo models,Or as otherwise described in the listing, Always read the item description before bidding/buying. Ex stock and ex display items may have damaged packaging or slight cosmectic blemishers,This needs to be accepted before bidding. These items are usually new but may have been used for display/demo purposes.If the original instructions are not available for a item,Then a photocopied manual will be provided or the manual will be supplied on CD.  The buyer is responsible for any postage costs they incur in returning the item to us for any reason, as is the industry standard.When a parcel leaves me it leaves in perfect condition, When received if there is any damage to the parcel or packaging this would have happened whilst in transit, So please take time to inspect your parcel before signing for it as no claims can be made if you accept a damaged parcel and don't sign for it as damaged., If you dont have time to inspect the item please sign for it as unchecked, In the unlikely event of a item being faulty, when returning to us please ensure you include the item number in with the parcel as well as a description of the fault and your return address, failure to do this will result in a delay in replacing the item.We will not accept items back if they are not in their original   packaging.If a item is sent back and found not to be faulty then a 10% re testing/listing will be charged, Under no circumstances will return postage be refunded. By bidding/buying you agreeing to all the above, If you do not agree please do not bid/buy.I aim to provide the best service i possibly can and one which i would expect myself, and i hope you agree that my feedback reflects that.Thanks for taking the time to read this and Happy Bidding!!!

Please do not bid on this item unless you intend to buy!  Winning bidders who fail to honour their contract WILL receive negative feedback,Be reported to ebay and will be banned from all future auctions. If you have a 0 or negative eBay rating then please email me before you bid, this is due to non-paying bidders

PLEASE BE AWARE ALL SERIAL NUMBERS ON ALL OUR ITEMS ARE LOGGED PRIOR TO LISTING AND DESPATCH, THEY ARE ALSO DISCRETLY SECURITY MARKED TO PREVENT ANY KIND OF FRAUD

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