All our items are checked and repacked before sending however if you feel for any reason that you have recieved an inferior product please contact us for refund or replacement. For reasons of hygiene this guarantee does not extend to underwear that has been worn, unless there is a fault with the garment. Where there is a fault with the garment we offer a complete 100% refund , including delivery charge.
The goods must be sent back in their original condition, unworn ,  identifications intact and the packaging must not be damaged. Both the goods and packaging have to be in a re-saleable condition to qualify a refund. This Guarantee does not apply where the packaging has been damaged or the goods worn, when for hygiene reasons we are unable to accept a returned garment (please refer to the guarantee above), unless there is a fault with the goods , in which case we will offer a 100% refund including any delivery charge.
All returns should be notified within 7 days and agreed with us before posting . Please contact us by ebay messages giving your reason for returning the goods. . Goods must be returned within 7 days from receiving our return details when they will be assessed and refunds made subject to their condition. 
A consumer has a duty to take reasonable care of goods while in there possession.
Buyers must pay for return postage which will not be refunded unless the item has a fault.