TERMS & CONDITIONS:
PAYMENT :-
Payment to be made within 3 days of purchase.
If you have genuine payment problems please contact us immediately.
We accept Paypal, Credit or Debit Cards, Cheques, Postal Orders. We strongly recommend all payments sent via Royal mail are Sent Special or Recorded Delivery
SHIPPING :-
We will gladly ship to all destinations in the UK and Europe, but please see below for UK postcodes that are subject to the carrier's "Zonal Charge" on top of the quoted ship cost. If your postcode is mentioned below, Please contact us for these charges BEFORE BIDDING.
ZONE 2 (Highlands & Islands of Scotland):- IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PA49-50, ZE.
ZONE 3 (NI, IoM, SCILLY ISLES):- BT, IM, TR21-25.
CHANNEL ISLANDS AND REPUBLIC of IRELAND: Classed as "International" by the carrier and will be charged accordingly.
All European buyers MUST CONTACT US BEFORE BIDDING to obtain shipping costs to your address.
Non EC countries' Customs laws may result in extra charges when goods are imported to those countries. All non UK buyers must ensure they are aware of any rules applying to their imports.
We are unable to ship goods to the above destinations unless the extra charges have been paid.
DELIVERY:-
IT IS THE BUYER'S RESPONSIBILITY TO ENSURE THAT PARCELS CAN BE RECEIVED. Many carriers will not leave parcels without a signature. If no one is in to sign for the parcel, the driver may leave the parcel with a neighbour or will leave a card instructing you to contact the local depot. YOU MUST FOLLOW THE INSTRUCTIONS ON THE CARD. If no contact is made, the carrier will return the parcel to us. THIS WILL RESULT IN FURTHER DELIVERY CHARGES BEFORE THE PARCEL CAN BE RE-SENT.
CONTACTING US:-
Due to the ever increasing number of time wasting spam emails we have been receiving, we have been forced to increase the sensitivity of our email spam filter. Unfortunately but unavoidably, This may cause a few genuine emails to be bounced.
If you have emailed us but haven't received a reply within 2 working days, please use the ebay "Find Contact Details screen" (from the Advanced Search link located at the top right of any ebay page) to obtain our telephone number (we do not put this number on our listings due to hawkers using this information to call us offering to buy / sell items outside of ebay)
FEEDBACK:-
We use your feedback to monitor our performance and also as confirmation that you have received your goods. Due to the large number of transactions we process daily, we use the eBay "Automated Feedback" system. This automatically gives you Positive feedback when it sees similar feedback has been received.
If you are not satisfied with any aspect of our service, we would ask you to contact us to give us a reasonable opportunity to resolve the issue before leaving neutral or negative feedback - just leaving such feedback will not resolve the issue!