All our Items have been described to the best of our ability, Please be aware a lot of jewellery passes through our hands on a daily basis and mistakes can happen ( not often ! ) only very occasionally , if on the rare occasion your purchase has been miss described then of course a full refund would be given, Contact must be made within 7 days of recieving your purchase and returned in the condition it was sent ....Please note Items that have been tampered with are non refundable ... If in the event of ' Buyers remorse ' no refund would be given, however we will be happy to exchange for the same value or higher, not lesser, Postage is none refundable in this instance...We like to treat all our customers the way we would like to be Treated, Fairy and all in a Timely fashion. Thankyou ! |