We accept returns if the product is found to be faulty or if unwanted. You must return the product within 14 days of receipt for a refund. Postage costs are non refundable however, item cost is. On receipt of any returned item, we will always ask Ebay to send you an end to transaction agreement, it is the buyers responsiblilty to accept this, once this is accepted, Ebay will refund us "the seller" the final value fee for the sale. This then ensures we do not have to charge you "the buyer" a restocking fee. If you do not accept the Ebay end to transaction agreement. A 2.50 pound fee will be taken from your refund to cover our Ebay costs and administration.