*SALE* Christening New Baby Girl Cake Topper Decoration

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I M P O R T A N T    I N F O R M A T I O N    O N    P & P  /  S H I P P I N G  .  .  .

(answers to most of the commonly asked questions about postage, packing, timescales, delivery, insurance etc are all here)

Here's the boring (but necessary) bit . . .  a range of delivery options is available: please choose the one that best suits your timescale... in other words please don't opt for 2nd class post because it's the cheapest and then ask us to "send urgently for the Christening this weekend". We ship by the method you choose - end of story. Please also consider using Recorded Delivery as fewer parcels go missing this way. The package may be too large for a letterbox so, if no-one is at home, your local sorting office will hold on to it for a few days for you to collect or to re-arrange delivery. If you feel your order is late, please contact your local Royal Mail Sorting Office first, as in 90% of cases of reported "non delivery", the parcel turns up at the Sorting Office! If they say they don't have it, please contact us and we'll do our best to trace it for you.

Please remember what Royal Mail quote (often slightly different from what eBay advises!). This is taken from www.royalmail.com

UK Customers:

We "post items on your behalf"... in other words, it's the same as you posting something to yourself so choose the level of speed and safety you require as any risks you take are yours.

• 2nd class post - Royal Mail try to deliver most 2nd class post by the 3rd or 4th workling day after posting
• 1st class Recorded Delivery - Royal Mail try to deliver all mail by 2nd working day after posting (most within 1 working day). Recorded Delivery does not make delivery any faster, but purely provides a signature upon delivery, making it a little safer than standard post.
• Special Delivery - Royal Mail guarantee to attempt delivery by 1pm the 1st working day after posting. If late they will refund postage costs.
• APC / Fastway Carriers - we reserve the right to occasionally (depending upon parcel weight and destination) to send the order by carrier. This is at least as fast and as safe as by Royal Mail.

• Air Mail takes around 3-5 working days for most European destinations and up to 10 working days for the rest of the world. Additional delays due to Customs at point of entry into your country and delays by your own national/domestic postal service do not form part of this timescale. Standard Air mail does not offer any tracking facility.

• Airsure is another Royal Mail service which is slightly faster than standard Air Mail and has the added protection of on-line tracking. If you choose this option we will email you once the package has been shipped, giving you the consignment number. This allows you to trace it through www.royalmail.com.

Please check our feedback... you can see we're honest eBayers so if you have any problems at all please contact us and we'll do our best to help. Our showroom number is 08456 589 100 (local rate) from within the UK, or +44 (0)1555 890111 from outside the UK.

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