Royal Worcester Jamie Oliver Large Retro Roaster Dish

Damages

If, in the unlikely event, the goods arrive with you damaged, Kings and Queens will either refund your money or replace the goods free of charge. In accordance with the "Sale of Goods act 1979 (amended)" in the case of goods being found to be faulty the fault should be notified to us within a reasonable period. It is normally assumed that a reasonable period would be about a week from the receipt of goods but we acknowledge that there may be exceptions and will consider any claim individually on its merits. Where goods are found to be faulty we accept that the customer may not be able to return the item in its original packaging but we do request the returned goods are packed with normal care and a refund of the full cost of the goods will be made plus carriage charges both for the original delivery and the reasonable cost of returning the goods. We will also cover the additional cost of secure packaging where appropriate.