About XS Items
XS Items, the UK's pioneering eBay trading network. We specialise in the sale of business stock and quality excess items.
We professionally list, photograph and manage auctions on eBay so you don't have to. Franchises now available.
Shipping Details
For most items under one kilo we ship via Royal Mail. Otherwise we use next day or two day couriers. Your items are usually shipped within 48 hours of your payment clearing. If you have not received them within 5 days of your payment clearing please email us on ebay@xsitems.com or telephone on 0845 200 8370.
Our shipping charge includes; the cost of shipment; the cost of packing materials; wages for our packing staff plus the current rate of VAT. We do offer combined shipping for multiple items.
Please ensure you check the packaging carefully before signing for the delivery. If you have any doubts please sign for it as 'unchecked' or as damaged. This is essential to support any damage claim against the courier. In addition, please keep the original packaging materials.
Please note, if paying via PayPal, we can only ship to confirmed addresses.
We cannot be held responsible for items whilst in transit. If you require insurance, please request it.
Items can be picked up with prior agreement. We charge a £5.00 pick up fee to cover storage and administration costs.
UK shipping costs quoted above are to the UK mainland only. A surcharge of £3 will apply for Northern Ireland, Isle of Man, Isle of Wight, the Channel Islands, Northern Scotland, Scottish Highlands and Islands and the Scilly Isles.
For shipping costs to any other location, please contact us before bidding for a specific quote.
Payment Details
We take PayPal, bank transfers and cheques.
Please make cheques payable to XS Items Ltd, send to Suite 2, 572 Ipswich Road, Colchester, Essex CO49HB with a copy of your invoice.
For bank transfers; Bank: Lloyds TSB plc, Account Name: XS Items Ltd, Sort Code: 30 94 55, Account: 04860749. Please put your actual name as reference.
Paypal payment to be sent to: ebay@xsitems.com.
Please note, if paying via PayPal, we can only ship to confirmed addresses.
We will dispatch items as soon as funds have cleared our bank account.
Other Notes
Returns: The seller warrants to you that the goods will materially conform with the descriptions given in the listing and that the seller agrees and is able to sell the goods to you.
Goods may only be returned for 'mis-description' if you notify us by email within 7 days of receiving the goods setting out why the goods are mis-described. The purchaser is responsible for the cost of returning goods to us.
Terms and Conditions
We (XS Items) are a mere bailee of the Goods offered for sale. We are not the seller of the Goods
nor an agent for the seller.
Any Goods you purchase from this listing are purchased from the seller whose Goods we are storing. We
use all reasonable endeavours to verify the accuracy of descriptions of Goods provided to us by the seller
but may not have inspected the Goods prior to dispatch to you. We do not accept liability for the condition
or fitness for purpose of the Goods. We exclude liability for all warranties and conditions, express
or implied, by statute or otherwise to the fullest extent permitted by law. We do not accept liability
for economic or consequential loss of any kind, including loss of profit whether arising from negligence
or otherwise. We reserve our right to all copyright in images and text depicted in this listing.
Our liability to any purchaser or any third party claiming through any purchase is limited to the
sale price of the Goods purchased or, if less, £100.
Insurance: We do not accept liability for loss or damage to Goods in transit. You should consider
insuring the transit risk of Goods especially for more valuable items. Customs duties are for the purchaser's
account.
Please ensure you check the packaging carefully before signing for the delivery. If you have any doubts please sign for it as 'unchecked' or as damaged.
This will assist any damage claim against the courier. Returns: The seller warrants to you that the Goods will materially conform with the description
given in the listing and that the seller agrees and is able to sell the Goods to you. Goods may only be returned for misdescription if you notify us by
email within 7 days of receiving the Goods describing why the Goods are misdescribed. The purchaser is responsible for the cost of returning goods to us.
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